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User Interviews Review 2022: Pros, Cons, Alternatives

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User Interviews Review

userinterviews logo

User Interviews is a market research recruiting platform that connects researchers with willing participants. If you don’t mind joining focus groups and research studies or answering surveys, then you can join the platform as a participant to earn some extra cash. The company offers some of the highest paying research studies available on the market, and you can stand to earn up to $100 per hour.



Legit & Safe

Earning Potential

Ease of Use

Customer Service


  • 4 types of studies – interviews, focus groups, multi day studies, and unmoderated tasks. Online, over the phone and in person studies available.
  • Wide range of earning opportunities – the platform launches over 2000 new studies each month, so there is no shortage of studies you can join.
  • Referral bonus – get a $30 bonus each time you refer a suitable friend who successfully joins and participates in a research study on the platform.
  • High earnings potential – the platform offers some of the highest paying research studies and you can earn up to $100 per hour for your opinions.


  • Long processing time for payments – you may have to wait up to 10 business days from when you complete your session before you get paid for it.
  • Only 2 payout options available – for most studies, you can only redeem your earnings via digital Amazon gift card or digital Reward Link gift card.

Best Sites to Earn Some Pocket Money

Branded Surveys

Branded Surveys logo

$0.50 – $3 on average per survey with bonus points ($1 sign up bonus)

Average survey length is 10-20 minutes and minimum payout is $10

Collect rewards in PayPal, Direct Deposit or gift cards (100+ brands)

Survey Junkie

Survey Junkie logo

$1 – $3 per survey + extra ways to earn up to $100 with focus groups

Each survey time varies, but on average it takes 15 minutes to complete

Redeem rewards using PayPal, e-giftcards or bank transfer ($5 min)


LifePoints logo

Earn up to $20 each month (20 – 500 points per survey + 10 for sign up)

On average it takes 10-20 minutes to complete a survey ($5 min payout)

Available in 40+ countries from the age of 14 (PayPal and e-gift cards)

What is User Interviews?

User Interviews is a web-based platform that allows you to earn money by giving quality feedback on real-life products. User Interviews has over 500 studies launched per month, and the website boasts of over 40,000 participants paid in the last year. With an average waiting time of 24 hours, User interviews is one of the most convenient ways to earn cash online. 

Additionally, the platform offers different studies such as;

  • Online interviews
  • User tests and surveys
  • Online focus groups
  • Online diary studies
  • All online studies.

With all the different studies provided, finding one that works for you could not be easier. Studies could run for 10 minutes to several days, whereas payment depends on the study type and the duration. You can earn up to $1500 per study depending on the actions required and the duration of the study.

How Does User Interviews Work?

User Interviews is a research-based platform that allows you to: 

  • Create a personal profile
  • Complete the provided screener assessments to qualify for studies
  • Browse and access study exploits so that you can apply to those that interest you
  • Confirm study session period
  • Take part in the various activities enlisted in the platform. For instance, take part in online interviews, studies, tests, and surveys, or diary studies. You can also share your opinion regarding a particular subject.  
  • Earn payment for your participation

User Interviews Features

User Interviews enable you to engage in the above tasks by integrating a raft of excellent features. 

Such includes:

Video Interview

This feature allows you to take part in online interviews that mimic face-to-face or in-person interactions. User Interviews has in place three types of software and seven video platforms you can use. 

And to provide the best user experience while avoiding any inconveniences, the platform: 

  •  Maintains a tracking log of technical errors
  • Ensures that its systems comply with international law and data policies, such as the GDPR and EU Privacy Shield. 

Video Snippet

User Interviews also allow the recording of video clips based on prompts or situations. Doing so enables you—the participant—to access insightful content to provide rich feedback. 


The platform will require you to take part in various text-based quizzes or surveys related to your experiences to help generate feedback. 

And to customize surveys, User Interviews uses the skip logic or branching technique to generate more intelligent surveys depending on a respondent’s answers and actions.   

Recruitment Pool

User Interviews maintains an ever-growing pool of vetted participants. For example, the platform has already recruited 525,020 individuals, and more are to follow.

Thus, if you’re an aspiring contributor, you need to complete the required surveys or quizzes and follow the due process to join the group.

On the other hand, you can select reviewers from the lot if you want feedback for your products. The system makes it easy for you by first-rating the members. 

Survey Management

The platform incorporates the following to provide you with a conducive research environment:

  • A survey builder that allows you to develop surveys using a simple WYSIWYG or drag-and-drop editor
  • Tools or resources for survey distribution through SMS, email, and email, among others
  • Different surveys or quizzes. Multiple-choice, open-ended, and closed-ended questions, for instance   


This attribute enables the gathering of intelligence or valuable information you can use to provide quality feedback. 

Contextually, User Interviews provide you with:

  •  Collaborative tools for repurposing or analyzing responses
  • Actionable data developed from user responses
  • Tools for storing, tagging, and searching responses
  • Data exporting resources 
  • Survey results sharing, filtering, or viewing tools

How Much Can You Make with User Interviews?

Simply put, how much you can make on User Interviews depends on the task at hand or activity you engage in. 

For instance, you can make:

  • Between $50 and $100 an hour for sharing your opinions and feedback regarding specific products
  • $125 per hour for sharing your experience and feedback after using a particular travel app
  • $100 for 90 minutes for sharing your opinion regarding online shopping

User Interviews Pros and Cons

Like any other system under the sun, User Interviews comes with a bag of goodies, as well as downsides. 

A closer evaluation of the platform reveals: 

User Interviews Pros

  • A responsive and helpful customer service that helps to solve user challenges at the earliest opportunity. 
  • Intuitive software that eases the learning curve
  • Relatively simple and easy to use
  • Fare pay for the participants

User Interviews Cons

  • Some projects require more dynamic programming; for example, the display logic
  • As of now, the platform offers only two types of selection

User Interviews is a reliable and inexpensive platform for both-person and remote moderated testing. Key features I enjoy are work calendar sync, visibility for other team members, participant validity, strong customer service, and a clean interface.

Is User Interview Legit? User Interview Reviews

Yes, User Interviews is a legit, easy-to-use, and trusted platform. In fact, 40,000 contributors got paid last year for their participation. 

The platform launches over 500 new studies each month and has spent well over $15million in incentives since 2016.  

Besides that, the platform has a 4.6 out of 5 reviews on Capterra and a 2.9 out of 5-star review on Trustpilot

What people like about this platform is its:

  • Providence of a high-quality panel that provides helpful feedback regarding products
  • Keen listening ear to user needs, as well as the providing of constant updates that enable better performance.
  • Ability to host all its calls through a client’s or user’s zoom account, which can help eradicate poor quality calls. 

On the contrary, people dislike the platform because it:

  • Lacks advanced collaboration features that allow for the commenting, suggesting, or reviewing of other’s plan
  • Has limited geographical coverage, for instance, it only covers English-speaking nations. 

User Interviews Verdict. Is User Interview Worth It?

User Interviews is a simple and easy-to-use tool that allows you to make money in your free time. This makes it a great side hustling resource; you can use to supplement your income. 

Nevertheless, you need to pass the platform’s screening surveys, abide by its rules, and do the actual job for you to earn. For example, share opinions, attend interviews or answer quizzes.  

User Interviews Sign Up Process

To get started, you first need to create an account on the User Interviews platform. Click here to access the participants’ on-boarding window: Here, you’ll be required to:

  • Fill in the relevant details in the provided spaces (boxes). Such includes your contact information, professional characteristics, and basic characteristics.  
  • Create a password for your account
  • Check the user agreement and receive messages checkboxes at the bottom
  • Click on the create account button to complete the process
  • Access the user interviews login button to proceed with further action. Fill in the required information. Your email address and password, for example.  
  • Answer the provided quick surveys to determine if you qualify
  • Sign up for different undertakings and take part in giving feedback for actual products 

User Interviews Best Practices

Persistence and patience are some of the fundamental values you should embrace to win more User Interviews sessions. You can increase your chances of being selected as a User interviews participant by considering the following practices:

  • A Regular check—weekly or daily—of your online interface and email to identify any new studies you may qualify for
  • Update your profile from time to time with all the relevant information
  • Respond quickly to invitations or opportunities
  • Be honest with your answers

User Interviews Alternatives

In case user interviews prove itself a hard nut for you to crack, you can always find alternatives to make money as well. 

A comparison of equally effective platforms reveals the following: 

User Interviews vs. Respondent

Respondent Summary

  • Earn up to $700 per hour for your opinion
  • Get between $20 to $50 for each referral
  • Get paid even if the study is cancelled
  • Get paid via PayPal, usually within 5 days

First off, these two platforms are in the same league regarding the type of services they offer and the payouts given to the participants. Case in point, you can equally earn up to $190 per hour on Respondent for an online or phone interview. Not only that, both platforms are easy to use. 

The only slight difference between them is that Respondent is easy to manage. And in comparison, User interviews is easy to set up. 

To sum it up, most reviewers find User Interviews best suited for comparing the quality of an ongoing product. On the contrary, Respondent for meeting business needs. 

User Interviews vs. Dscout

Just like the previous platform, Dscout presents the same working model as user interviews. How much you can earn in an hour is the main differentiator between the two. For instance, pay on Dscout starts at $30 per hour while $50 on user interviews. 

On top of that, finding work on Dscout as a newbie is challenging because of the many rejections and a rigorous screening process. This makes it suitable for seasoned reviewers as they have higher chance of winning a gig. Meanwhile, you can join user interviews as a new user. 

User Interviews vs. UserTesting

Last but not least is the UserTesting platform that has similar features to the rest of the three apps. What separates them is that you can earn an average of $10 per 20 minutes—the typical length for each test. In other cases, you can cash in the same $10 for a 5 to 10-minute test depending on what you perform on the screen and the brand you’re dealing with.

Even so, most reviewers prefer User Interviewer over UserTesting as it meets user needs, provides quality feedback and product support, and better feature updates and roadmaps. 

The team they have put together out there in Massachusetts are responsive, professional, and a pleasure to work with every time. Also, they have some of the most competitive rates out there

User Interviews FAQ

How much can you make from User Interviews

Typically, the amount you can make depends on your activity on the platform. All in all, the average figure is between $50 to $100 per hour.

What is the minimum age to become eligible to participate in User Interviews?

Be 18 years and above to enroll or sign up as a participant on the platform. 

What devices do I require working as a participant?

Essentially, you need to have a smartphone, tablet, laptop, or desktop computer and internet access to take part—and a microphone if your gadget doesn’t incorporate one.

User Interviews

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