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Respondent Review 2024 – Is Respondent App Legit?

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Written by: Kate Starr
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Respondent Review

respondent logo

Respondent is a platform that connects researchers conducting research studies with individuals willing to participate in these studies. To date, over $2 million has been paid out by researchers to the platform to participants. The platform works with many Fortune 500 companies doing research studies. Hence, it is able to offer the highest pay out of all the market research platforms out there.



Safe & Legit

Earning Potential

Ease of Use

Sign-Up Process


  • Highest earnings on the market – participate in the platform’s research studies and get an average hourly incentive of between $100 to $700.
  • Referral bonus – get $20 for each friend you refer who joins the platform and earns their first $75, and $50 for each friend you refer to a study.
  • Get paid even if the study is cancelled – if the researcher cancels the study up to 4 hours before it begins, you will receive full payment for it.
  • Cash out your earnings via PayPal – no minimum amount to cash out since most studies are quite high paying. Payments are usually made within 5 days.


  • High rejection rate – even if you are 100% qualified (i.e. meeting all the criteria listed), you may still not be selected for a research study.
  • Fulfilment fee – The platform charges a total fee of 5% on all earnings, which is made up of a 2.75% PayPal processing fee and a 2.25% service fee.

Respondent Reviews: is Respondent Legit?

Respondent is a legit and trustworthy online research marketplace. It has a rating of 2.0 on Trustpilot, 4.4 rating on G2, and a C rating on Better Business Bureau. Most participants described the site as reliable and user-friendly. Other participants also liked the fact that Respondent offers competitive pay per study. 

However, some participants complained that the company takes too long to resolve accounts-related technical issues. Other participants also had problems with research survey questions because they were irrelevant. Despite the challenges, Respondent is safe and trusted

Better Business BureauC

How Much Can You Make from Respondent Research Studies?

The much you can make with the Respondent varies from project to project. The payout for each Respondent’s research is based on the target demographic population, the time you need to contribute to the study, and other factors.

On average, Respondent surveys last for 30 minutes to 1 hour. However, some surveys might take up to 2 hours, depending on the study and focus groups.

Here’s the average pay rate based on your profession:

ProfessionAverage Hourly Rate
Software developers$200/hr
Enterprise software users$150/hr
Business owners$500/hr
Sales and support$100/hr

Is Respondent Worth It?

Respondent is a legitimate and recommended online research platform that pays you for participating in surveys or research studies. Most surveys pay $100 to $700 per hour and take 30 minutes to 1 hour to complete. 

Additionally, you can also earn $50 by inviting your friends to use the platform. Respondent has no minimum cash-out threshold, and your earnings will be sent to you via PayPal. It will take 8 to 10 days for your payment to be processed. Overall, Respondent offers you a legit way of making money online; hence worth trying. 

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How Does Respondent Work?

Launched in 2016 and based in New York, Respondent is an online platform that connects researchers to participants for quantitative and qualitative research studies. The company was founded by Harri Thomas and Pierrick Ganon. 

Respondent allows you to;

  • Get paid for participating in research studies. 
  • Receive an invitation to take part in surveys or research projects. 
  • See available surveys based on the information you have provided.
  • Work with various researchers and research companies. 

What Are the Other Ways to Make Money on Respondent?

Respondent Affiliate/Referral Program

Respondent offers a referral program, allowing you to earn money for referring your friends to the platform.

Once you’re a member, you’ll be given a link that you can send your friends to join Respondent. And when your referred friend participates in a study and gets paid, you’ll receive your referral bonus paid via PayPal. The amount of referral bonus varies but averages $50.

Types of Projects on Respondent

There are 2 main types of projects available on Respondent; remote and in-person. Let’s review each of them.

Remote Projects

A remote project is any research that is not done in person, instead done via video call, phone call, or using any other online tools.

Types of remote research you can find on Respondent:

  • One-on-One Interview – is conducted via video chat, phone, or other remote communication methods. 
  • Focus Group – consists of multiple participants (typically 6-8) and has a conversational format. Remote focus groups are usually conducted via phone, video chat, or other remote communication methods.
  • Unmoderated Study – doesn’t involve direct interaction with an interviewer, researcher, or moderator. Common examples of unmoderated studies are online surveys and UX testing.
  • Diary Study – takes place over time and requires you to record your participation periodically.

In-person Projects

In-person projects are any research that requires the researcher and the participant to meet. Common examples of in-person projects are one on one interviews and focus groups.

Business Professionals Accepted on Respondent

  • Software developers
  • Marketers
  • Executives
  • Enterprise software users
  • Business owners
  • Sales and support

Who is Respondent for?

Respondent is for individuals who want to make extra cash by filling out surveys or participating in research studies. It is also best for researchers and companies looking to connect with participants to provide accurate qualitative and quantitative feedback for their research studies.

Respondent Eligibility Requirement

While Respondent isn’t too strict on who they accept on the platform, there are some requirements you need to fulfill:

  • You must be at least 18 years old.
  • You must be a business professional.
  • Have a working email address to verify your identity.
  • Have a PayPal account.

Respondent may also require you to verify your phone number based on location. Verifying your identity based on your location reduces fraud and increases the number of research opportunities available for you from legitimate research companies.

While Respondent has international opportunities, most of the studies you’ll find are targeting US residents. 

How Much Respondent Points Are Worth?

Respondent does not use the points system. Instead, it pays in cash which varies depending on the project you undertake.

Respondent Hacks

To earn more on Respondent, you can;

  • Be selective and only apply for those surveys you qualify for and can handle. 
  • Keep an eye on email alerts and click through to be the first to apply. This increases your chances of getting selected for the group.
  • The eligibility pool for in-person studies is usually smaller, so focus more on targeting those studies.
  • Turn on email notifications or set a calendar to notify you of new opportunities.
  • Provide detailed surveys with integrity and intelligence. 

With Respondent, you have to apply for each study and wait for at least 4 minutes to get accepted. During this time, you’ll be answering simple multiple-choice questions, which the researchers use to determine your suitability for the study.

How to Redeem Points With Respondent?

All earnings will be sent to you via PayPal and payments take 8 to 10 days to be processed.  

Respondent also pays you the advertised incentive amount by the Researcher, less a 5%, or a $1 fulfillment fee, whichever is higher. For instance, if the research project’s cash incentive pays $20, you will receive a $19 incentive payment via PayPal.

How to Sign Up With Respondent?

Step 1 – Sign Up

To sign up with Respondent;

  • Visit the website’s homepage and click sign up.
  • Enter your name and email.
  • Verify your account using your working email.

Step 2 – Get Matched

After verifying your account, Respondent’s matching algorithm will send you research studies that fit your profile and professional background. Alternatively, you can also browse projects to participate in.

Step 3 – Participate 

When you’re invited to a study to participate, you’ll be able to select a time that fits your schedule and set the appointment accordingly.

Step 4 – Get Paid

Finally, after you complete your participation, you’ll automatically get paid via PayPal.

Respondent FAQs

What is Respondent?

The respondent’s primary objective is to connect researchers and research companies with respondents for their research studies. It partners with various companies that need comprehensive research on particular topics. 

It has over 2 million active participants worldwide and has raised $4.5 million in venture capital to help the company run its daily operations. Moreover, it has paid $2+ million to research participants. It also facilitates one-on-one consumer research studies and focus groups, both in-person and online, compared to other survey sites. 

Is Respondent free?

Respondent is free to sign up and use.

How to download Respondent mobile app?

Respondent has no app.

Where is Respondent available?

Respondent is available worldwide. 

Is Respondent a scam?

Respondent is a legit safe market research platform that has paid out over $2 million to respondents.

Is your information safe with Respondent?

Respondent has a strict privacy policy and does not share your personal information or data. The company is also compliant with GDPR and CCPA security regulations. 

How to contact Respondent customer service?

You can contact customer support via email and social media platforms like Facebook and Twitter.

What if I have no PayPal account? Can I choose another way to get paid?

PayPal is the only option to receive your funds. If you don’t have a PayPal account yet, you can easily create one right now. Alternatively, you can sign up for PayPal after participating in your first study.

What happens if I provide false or misleading responses?

Respondent states that you must provide honest and truthful responses. If you provide incorrect or misleading responses, Respondent has the right not to pay you for your participation or pay you partially. Moreover, you’ll be restricted from the platform and cannot participate in further studies.

Can I reschedule my appointment after it’s been approved?

If you already scheduled your appointment for the study, but something came up, and you can no longer attend at the appointed time, you can reschedule your participation. 

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Kate Starr


About the author:

Kate Starr is a personal finance, FinTech and MarTech writer. Her areas of expertise include making money, investing, and money management.

From earning money as a beginner entrepreneur to advanced investing in the stock market, Kate’s guides can help you to get more ideas on how to earn income online and increase your wealth.

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