DollarBreak goal is to empower readers to make better financial decisions. This post may contain affiliate links from our partners who share the same vision. Disclosure.
Swappa is a peer to peer marketplace for selling and buying used electronics. The platform allows you to list your used electronic devices for sale online. But note that you can only list electronics that are in good working condition. The website won’t accept your listing if your device is broken or doesn’t work properly.
- No fees for sellers – get paid more compared to eBay
- Buyers pay no fees up $50 items. $5+ thereafter
- Pay shipping fee directly to carrier
- Immediate payments via PayPal
- 7 days expiration date on your listing
- Need to wait for Swappa to approve listings
Best Sites to Sell Stuff
No fees for sellers – get paid more compared to eBay
Buyers pay no fees up $50 items. $5+ thereafter
Pay shipping fee directly to carrier
Sell electronics directly to Gazelle and get an offer in a minute
Get paid by Amazon gift card, PayPal or check
Regardless of the item you want to sell, there is free shipping
Thinking of upgrading your electronics or have you already upgraded and need to get rid of your old device?
Selling your older electronics may be a frustrating process. You list your older devices for sale hoping for a buyer to contact you soon.
And while there are plenty of websites helping you sell your older electronics, it’s usually confusing which one to choose.
In this Swappa review, you’ll get all the information you need to decide whether Swappa is the right place for you or not.
What is Swappa?
Swappa is a peer to peer marketplace for selling and buying used electronics. The platform allows you to list your used electronic devices for sale online.
But note that you can only list electronics that are in good working condition. The website won’t accept your listing if your device is broken or doesn’t work properly.
Electronics you can sell via Swappa:
- Phones – all brands, including not so common ones like Sky and Xolo
- Laptops – including MacBooks, Windows and Chromebooks
- Tablets – iPads, Android, Kindle, Windows
- Wearables – smart watches and google glasses
- Video games – such as Xbox, PlayStation and Nintendo
How Does Swappa Work?
It’s true that Swappa is a go-to marketplace for buying used electronics for many people, but how does it really work?
Sell Your Phone Directly (No Middleman)
Selling on Swappa is an easy and straightforward process:
- You create a listing
- Swappa puts it in front of potential buyers
- A buyer purchases your device
- You get paid and ship your item
There’s no middleman involved in the selling process, which means you need to handle everything from creating a listing to packing and shipping your item.
In order to create your Swappa listing, you need to choose the details of your electronics, such as:
- And it’s selling price
Swappa suggests a price based on previous sales of a device similar to yours. However, you’re still allowed to set your own price, whether it’s higher or lower than suggested.
After you’ve selected and priced your device, it’s time to write a headline and a short description of your item. While writing a description, make sure you show it as appealing as possible while staying authentic and honest about its condition.
There are no listing or selling fees associated with Swappa. Instead, the platform fee is incorporated into the price of your item, which is covered by the buyer. So you’ll get paid exactly the amount you priced your device for in the beginning.
Is Swappa Safe & Legit?
TrustPilot records over 10,000 Swappa reviews with overall score of 4.9/5.
Swappa also has been accredited by the Better Business Bureau with a B rating.
And the only payment method Swappa uses is PayPal that’s the safest option when it comes to accepting payments online.
How to Sell Your Phone via Swappa
Step 1 – Find Your Product
In order to start listing your device, first you should find your product in the Swappa search box.
Just start typing the brand and model of your electronics and the algorithm will show you suggestions.
Once you see your device in the list, select it to move to the next step.
Step 2 – Create Listing
Now that you’ve selected the device you want to sell, you’ll see the average price other similar devices have recently sold for.
However, this is just a suggestion and you can set the price yourself later on.
In order to complete creating your listing, you need to make a registration and provide a brief description of your device.
Make sure you enter the correct details, such as:
- Device model
- Storage capacity
- Screen size
- And other technical information that’s relevant for your particular device
Be aware that Swappa reviews each listing thoroughly. That’s why your listing won’t be published directly like on other sites, such as eBay and Craigslist. And it usually takes a few hours until your listing gets reviewed.
Step 3 – Get Paid
As soon as your item sells on Swappa, you’ll instantly receive your payment via PayPal.
Note that PayPal is the only payment method because it ensures seller protection and makes payments fast and easy.
Step 4 – Ship Your Item
After your device is sold, you are responsible for shipping the item to your buyer. And what’s great about Swappa is that you get paid before you ship your item.
Additional Swappa Features
There are some additional features Swappa offers that make it using the platform more convenient compared to its competition.
Swappa Local is a relatively new part of the Swappa marketplace. This section is for people seeking to buy items locally.
When you choose to list your item on Swappa Local, you’ll be able to deliver in person instead of shipping it.
Delivering in person not only saves you shipping expenses but also enables you to receive payment in cash.
Swappa also offers Swap Spots where you can meet your buyer in your location for a safe exchange experience.
Swap Spots are currently available in CellPhoneRepaid locations nationwide.
Swappa Customer Support
Swappa has a fast and communicative customer support team, who are always ready to solve any of your problems.
You can send any inquiries you might have through Swappa contact form.
Swappa Direct Communication
Swappa Direct Communication feature allows potential buyers to leave a comment on the listing if they have any questions. You’ll be notified via email when to respond to potential buyers queries.
Because the questions and answers are available publicly, it eliminates multiple buyers asking the same questions.
Swappa Return Policy
Swappa has a simple return policy, striving to be fair for both parties – sellers and buyers.
If a buyer receives the item and says it’s different from the listing, they can return the item and the seller has to refund their money.
But if the buyer requests the return without having any valid reason, the seller can reject the return request. If for any reason the seller decides to honor the buyers return request, they can decide how much money to refund.
Swappa Pros & Cons
- No listing or selling fees
- Safe and reliable payments via PayPal
- You get paid immediately before you ship your item
- Excellent customer support
- Selling process may be time-consuming as you need to wait for the buyer to show interest in your item
Swappa vs Gazelle
Gazelle works completely differently from Swapp – they will purchase your device directly. While this sounds like a good option, you can’t set a price for your item yourself and have to accept the price that Gazelle offers.
However, if your device is not in a good condition, selling it to Gazelle could be a better option.
Swappa vs eBay
eBay is the largest marketplaces for selling and buying used stuff – including your electronics – online. But unlike eBay, buyers on Swappa pay for the item immediately and you get your money before you ship your package.
On the other hand, you can sell devices in only good working condition on Swappa. But on eBay you can also sell broken electronics or its parts.
Swappa vs Craigslist
Craigslist is one of the oldest, yet the go-to site when it comes to buying and selling used stuff. Unlike Craigslist, Swappa protects you from scams and ensures safe payments via PayPal before you even ship your item.
Is it Worth Selling Your Electronics with Swappa?
In general, I would say Swappa is one of the best options when it comes to selling your used electronics that are in good working condition.
The most appealing feature Swappa provides is that you get paid as soon as the buyer purchases your item. This way, you won’t face any scams and don’t have to pay your money for shipping.