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UserTesting Review 2024 – Can You Make Money with UserTesting?

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UserTesting Review

usertesting logo

UserTesting is a helpful app if you’re looking for an interesting way to earn extra money from home. As a UserTesting member, you’ll be testing emerging products and getting paid anywhere from $10 to $60 for providing your feedback. UserTesting will send you the payment within 7 days after you’ve finished your contribution via PayPal.

Safe & Legit

Earning Potential

Flexible Schedule

Payout Process


  • Flexible work schedule
  • Work from home
  • Earn $10 to $60 per hour
  • Free to use


  • No guaranteed work
  • May not qualify for tests

Jump to: Full Review

Compare to Other Gig Economy Jobs


DoorDash logo

Earn $25 per hour plus keep 100% of your tips (4000 cities in USA)

You can use any mode of transportation: your car, bicycle or motorcycle

You have the freedom to pick and choose which orders you want to accept


GoPuff logo

Experienced delivery drivers can earn up to $21 per hour ($13 on average)

Choose when you want to work based on your schedule in 1000 cities

Delivery snacks, drinks, grocery, quick meals, cleaning supplies and more


Grubhub logo

Make around $12 per hour + tips and create your own flexible schedule

No resume, interview or delivery experience required, and no dress code

Cash your earnings out up to $500 a day (free for Chase Bank customers)

How Does UserTesting Work?

UserTesting is a leading provider of human insight that is delivered through a video-first experience testing platform. Dave and Darrell understood the need for fast human insight, which is what led them to create what is now the world’s leading human insight platform. 

UserTesting makes it easy for employees in an organization to get a clear, first-person understanding of an experience. Users can get paid to test out products and submit their feedback to companies. 

With UserTesting, you can watch real people share their perspectives while engaging with products, apps, and services. This helps customers create better experiences, leading to increased customer loyalty and sales.

How Much Can You Make With UserTesting?

With UserTesting, you can earn: 

  • $4 for every 5-minute test
  • $10 for every 20-minute test
  • Between $30 to $120 for live interviews

How much you earn in total with UserTesting depends on how many tests you qualify for and are able to complete.

Who is UserTesting Best for?

UserTesting is best for those looking to earn extra money with online gigs of their choice. With UserTesting, you can earn money by testing out products and submitting feedback to companies. If you’re looking to work for yourself and have gig work from home, UserTesting is a great option.

UserTesting Benefits: What Does UserTesting Offer?


With UserTesting, you can have a flexible work schedule because you get to choose the gigs you want to work. You can work as little or as much as you want and only have to work the jobs you want to work and enjoy.

Work From Home

UserTesting allows you to work from the comfort of your home. You’re not required to commute to work or leave your home, which allows you to have a flexible work-life balance.

Free To Use

You don’t have to pay to sign up for UserTesting, as it’s a free platform to use. You get to work from home and earn an extra income without paying any signup fees.

UserTesting Requirements

In order to use UserTesting, sign up for an account and start taking tests. You need to be 18 years or older and speak out loud in English to use the app and take tests.

UserTesting Costs to Consider

It’s entirely free of charge to sign up for and to use the UserTesting platform.

UserTesting Payout Terms and Options?

You’ll get your funds on your PayPal account within seven days of completing your test.

UserTesting Reviews: is UserTesting Legit?

The UserTesting platform has a 2.9-star rating on Apple App Store, a 4-star rating on Google Play, and a 1-star rating on BBB.

Review SiteReview Score
Apple App Store2.9
Google Play Store4

Customers have praised UserTesting for paying them on time, being easy to navigate, and having many available tests to apply to. 

Customers have complained that the app is glitchy at times, does not qualify them for any tests, and does not provide the promised payment.

What Are the UserTesting Pros & Cons?

UserTesting Pros

  • Flexible work schedule
  • Work from home
  • Earn $10 to $60 per hour
  • Free to use

UserTesting Cons

  • No guaranteed work 
  • May not qualify for tests

How Good is UserTesting Support and Knowledge Base?

UserTesting has a FAQ page with some frequently asked questions as well as many digital resources. Some of their digital resources include a detailed blog, customer stories, and eBooks. 

You can use the chat option on the UserTesting website to ask questions, contact them by filling out their online form, or call them toll-free at 1 (888) 877-1882. 

UserTesting Review Verdict: is UserTesting Worth it?

UserTesting is a helpful app if you’re looking for an exciting way to earn extra money from home. As a UserTesting member, you’ll test emerging products and get paid anywhere from $10 to $60 for providing your feedback.

UserTesting will send you the payment within seven days after you’ve finished your contribution via PayPal.

How to Start Earning With UserTesting?

To start earning with UserTesting, sign up for a profile on the website. Once you fill out your information, you will be prompted to complete sample tests in order to assess your eligibility to complete tests. Then, you can start applying to tests right away.

Sites Like UserTesting

Logo usertesting logo doordash logo grubhub logo gopuff logo
Pay per hour$10-$60/hr$25/hr$12/hrUp to $21/hr
ScheduleSelf-selectedSelf-selectedSchedule blocksSelf-selected
Best forTesting productsFood deliveryFood deliveryFood delivery

UserTesting vs. DoorDash

DoorDash Summary

  • Choose your own flexible working hours
  • Earn up to $25 per hour + tips
  • Get $150 when you refer a friend to join
  • You get to keep 100% of all tips

UserTesting and DoorDash both allow you to create your own work schedule and work as little or as much as you want. 

UserTesting allows you to work from home, and each job is set at a different wage. With DoorDash, you are paid a set hourly rate with tips and work as a food deliverer.

UserTesting vs. GrubHub

GrubHub Summary

  • High average earnings of $12 per hour
  • Instant cash out for your earnings
  • Earn more from tips and peak periods
  • Deliver with car, bike, scooter, motorcycle

UserTesting and GrubHub both allow you to be your own boss by choosing the jobs you want to work and having a flexible work schedule. 

With GrubHub, you work as a food deliverer and get paid a set hourly wage with tips. With UserTesting, you don’t earn tips, but each job has a different rates, and you can work from home.

UserTesting vs. GoPuff

GoPuff Summary

  • Potential to earn up to $21 per hour
  • Additional ways to earn extra cash
  • Good side hustle even with a full-time job
  • Work as much or as little as you want

With UserTesting and GoPuff, you get to set your own work schedule and select the gigs you want to work. 

You can work from home with UserTesting and get paid various wages for each job, while on GoPuff, you work as a food deliverer for a set hourly wage and tips. GoPuff requires each deliverer to have a car, but you don’t need a car to work with UserTesting.

Other Sites Like UserTesting

UserTesting FAQs

What is UserTesting?

UserTesting was founded in 2007 by founders Dave Garr and Darrell Benatar and is headquartered in San Francisco, California. 

UserTesting’s mission is to help companies experience what their customers experience. UserTesting helps brands target their audience, create studies and engage in one-on-one live conversations to understand meaningful reactions and responses better. 

The platform has over 2,300 of the world’s customers in over 50 countries, including more than half of the world’s top 100 most valuable brands.

Do I have to pay to be a contributor?

No, UserTesting is free to use.

How much do I get paid?

Payment ranges from $4 to $120 per test, depending on the test type. Live conversation tests can earn you anywhere from $30 to $120, depending on the duration of the conversation. 

When do I get paid?

Payments are paid through PayPal and are sent seven days after a test is completed. 

How soon will I be able to start getting paid to test?

After your practice test is approved, you will receive emails and notifications about test opportunities to which you can apply.

Do I need a microphone to be a contributor? 

Yes, you do require a microphone in order to be a contributor.

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Kate Starr


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