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KEH Review 2024 (How Trustworthy is KEH to Sell a Camera?)

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Written by: Kate Starr
Last Updated:

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KEH Review

keh logo

KEH is a platform that will buy your photography gear directly. This means, you’ll have to pay 0% fees and use a free prepaid shipping label to send KEH your used camera equipment. So whether you have a DSLR camera or its equipment, you can do so in just a few minutes. If you’re looking to purchase your next camera equipment, you can also use your gear’s value towards an item in their store.

Safe & Legit

Seller Fees

Earning Potential

Payout Process


  • Several ways to get an instant quote
  • Lets you talk to expert buyers
  • Free shipping for qualified items
  • Sends instant payments through PayPal


  • Processing time can take up to 2 weeks
  • Offers might be low

How Does KEH Work?

KEH is an online platform where you make money off your photography gear and equipment. The selling process is simple, quite similar to other online selling platforms.

You can start by going to the KEH webpage for sellers and clicking on the Get Started Online button. Doing this directs you to another page where you can enter your product name and select the condition that best describes it. 

From there, KEH will generate an instant quote that you can accept right away. To proceed, provide your contact details and get your instant quote. 

If the instant quote is higher than $300, KEH will arrange to pick up the item for you. Otherwise, you can opt for shipping and print the free shipping label from KEH.

Instant Quotes

Besides the online process, you can also get instant quotes for your gear by setting up an online appointment. KEH will contact you by video chat so you can talk to an actual person from the company and show them your equipment. 

For the video chat online appointment option, you’ll need the following items:

  • Smartphone, tablet, or computer connected to the internet
  • Webcam
  • Flashlight
  • Well-lit and quiet room
  • The gear you’re selling
  • Charged batteries

After Receiving Your Product

Once the KEH picks up your item or confirms receipt through shipping, it will inspect the product to finalize the offer. This process can take from 7 to 12 business days. 

If the final offer is higher or equal to the initial value, KEH will send the payment through your preferred channel. Otherwise, they will contact you for approval and send the payment only after you accept. 

Suppose the final offer isn’t what you expect, you can decline. KEH will ship back the equipment for you, free of charge. Just note that shipping is only free in the United States. 

Besides getting cash through PayPal or check, you can also opt to receive partial payment and credit the rest towards your purchase on the KEH online store.

How Much Can You Earn With KEH?

How much you can earn with KEH depends on the item you’re selling. As these are mostly used, however, you can expect to sell them for more than 40% of their current retail prices. Also, you can only sell items quoted for at least $50 to KEH. 

KEH Reviews: Is KEH Legit?

If you’re asking whether KEH is a legit and safe platform to use, know that it has an impressive 4.7 rating at Trustpilot, with more than 2,500 customer reviews. Most of the positive reviews came from buyers. 

Although some sellers are happy with how convenient the process is and that they received a fair quote for their items. 

On the other hand, other sellers had issues with the processing time as it took them nearly a month to receive the final offer. 

Who Is KEH Best for?

KEH is an ideal platform for camera people, especially those looking to make some cash out of old gear. 

If you’re looking to upgrade your equipment, you can also check out KEH and see if you can trade your items here. 

Even if you’re not one of the camera folks, you can still use the KEH platform to sell your stuff. You might have some old photography equipment taking up some space in your storage. In that case, you can check out KEH for an instant quote.

What Can You Sell With KEH?

Some of the items you can sell with KEH are the following:

  • DSLR
  • Mirrorless cameras
  • Film SLRs
  • Rangefinder cameras
  • Lenses 
  • Camera accessories 
  • Camera bags
  • Tripods
  • Gimbals
  • Flashes
  • Memory cards
  • Filters
  • Film backs

KEH Benefits: What Does KEH Offer?

Quick Online Process

You can get an instant quote within minutes and proceed to ship your gear using the prepaid shipping label from KEH. Just search for your item on the gear estimator and provide your contact details. 

Talk to Expert Buyers

Unlike many places where you can sell items online, KEH offers a feature where you can talk to their expert buyers. Through their website, you can set up a video call with them and get an instant quote. 

If you have additional questions about selling your gear to KEH, you can address those during the video call as well.  

Door Pickup

After accepting the instant quote, your next step will be to send your gear to KEH. If your instant quote is valued at $300 or higher, you can arrange for KEH to pick up your gear, instead. 

Free Shipping

In case your item didn’t reach the $300 limit to qualify for door pick up, you can still send it to KEH without paying for anything. The platform provides a prepaid shipping label you can use to ship your gear. Just make sure to pack your items securely. 

It also covers shipping in case you want to get the item back instead of accepting their final offer. 

Earn a Bonus on Your Next Purchase

Since KEH also sells camera gear and equipment, you can also sell your old gear here and apply the value to your next purchase. KEH provides a 5% bonus on your final quote if you opt to use it to purchase your new gear on their website.  

KEH Fees: How Much Does It Cost to Use KEH?

Selling for free is the way to go since KEH covers all shipping fees. These include sending your items to them and getting your items back if the final quote isn’t what you expect. 

Additionally, KEH offers free pickup for items quoted for about $300. That means you need not go anywhere to sell your used stuff to KEH, saving you gas money, time, and effort. 

KEH Requirements?

To sell with KEH, you’ll need to provide your contact details and home address. If you’re opting to receive payments through Quick Pay, you’ll need to provide your PayPal account.  

KEH Payout Terms and Options

receiving payment with keh

After inspecting your item, KEH will contact you for the final offer. If you’re good with it, you can choose to receive payment through PayPal or check. Note that using PayPal is still subject to PayPal fees. 

For check payments, KEH will send it through US Mail, subject to the postal service schedule.

What Are the KEH Pros & Cons?

KEH Pros

  • Offers several ways to get an instant quote
  • Lets you talk to expert buyers
  • Free shipping for qualified items
  • Sends instant payments through PayPal

KEH Cons

  • Processing time can take up to 2 weeks
  • Offers might be lower than selling directly to private buyers 

How Good Is KEH Support?

KEH offers several ways to contact their support team. These hotlines are available every Monday to Friday, 8:30 AM to 7:00 PM ET and Saturday from 10 AM to 4 PM ET. 

  • Phone number: 1-800-342-5534
  • International hotline: 1-770-333-4200
  • Fax: 1-844-364-1570

You can also use the contact form on their website to reach out to their customer support team. Make sure to provide an active email as that’s where they will send their reply to you.

Finally, you can connect with support through their social media accounts: Twitter, Facebook, Instagram, Pinterest, and YouTube.

KEH Review Verdict: Is KEH Worth It?

KEH is an online platform that will buy your old camera equipment directly from you. This means you’ll have to pay 0% fees and even use a free prepaid shipping label to send KEH your used camera equipment.

So whether you have a DSLR camera or its equipment, you can do so in just a few minutes. 

If you’re looking to purchase your next camera equipment, you can also use your gear’s value towards an item in their store. 

Suppose you want to receive a cash payment. KEH uses PayPal, which credits the payment to your account within minutes after accepting the KEH offer. Finally, you can reach out to support in various ways if you have any questions or concerns. 

How to Sign Up With KEH?

To sign up with KEH, go to their website, click the person icon at the top right corner, and then click the Create an Account button. 

It will direct you to another page where you can provide your personal information, such as:

  • First and last name
  • Email
  • Date of birthdate

You’ll also need to create a password. Once you’ve done this, click on Register. KEH also allows users to sign up using their Facebook or Google accounts. 


What Is KEH?

KEH is an online marketplace where you can buy, sell, or trade camera equipment. It also offers repair services for photography and video equipment. 

KEH started buying and selling high-quality, albeit used, photo and video equipment in 1979 in Atlanta. Meanwhile, its online platform, was launched in 2013.

Since then, the company has built an inventory of over 65,000 items and has more than 200,000 active users. It has also generated more than $23 million in revenue. 

How long does the KEH evaluation take?

It normally takes around 7 to 12 business days. 

Can you request KEH to pick up your item?

Yes, selling to KEH lets you set up a pickup process if your item is quoted for $300 or more. 

Who is the founder of KEH?

King Grant, Jr. is the founder of KEH.

Where is KEH located?

KEH is located at 5080 Highlands Pkwy SE, Suite B Smyrna, Georgia, United States. 

Can you get an instant quote at KEH by phone?

Yes, you can get an instant quote by contacting their hotline at 1-800-DIAL-KEH.

Can you get an instant quote at KEH if you’re outside the US?

Yes, KEH offers instant quotes for sellers outside the US. But to sell with KEH, the instant quote must be valued at least $300.

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Kate Starr


About the author:

Kate Starr is a personal finance, FinTech and MarTech writer. Her areas of expertise include making money, investing, and money management.

From earning money as a beginner entrepreneur to advanced investing in the stock market, Kate’s guides can help you to get more ideas on how to earn income online and increase your wealth.

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