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How to Sell?

CarMax vs TrueCar Comparison: Where Should You Sell Your Car?

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Best CarMax vs TrueCar Alternatives

Peddle

Peddle logo

Get a legit offer in minutes – provide VIN, mileage and condition

$0 fees + you don’t have to pay for towing – Peddle will take care of it

Get paid in check during the pick up for any car (damaged, junk, wrecked)

Wheelzy

Wheelzy logo

Quick car evaluation without the hassle – sell your car within 30 min

Choose a convenient date and time for free pick-up, as soon as next day

Get cash in hand the same day the Wheelzy agent picks up your car

CarBrain

CarBrain logo

Get an offer within 2 minutes and sell your damaged car within 24 hours

Free vehicle towing and no fees to getting rid of your damaged car

The tow truck driver will arrive with your check (nationwide service)

Which is Better for Selling the Car?


Between CarMax and TrueCar, CarMax is a better option for selling your car. First, CarMax will buy your car directly, and it won’t forward you to its partner dealerships.

Next, CarMax’s offers are valid for 7 days compared to TrueCar’s 3-day validity. This gives you more time to consider the deal and even compare it with what other companies have to offer.

CarMax offers payment through bank draft, making it a more convenient option. Compared to check payments, which TrueCar’s partner dealerships offer, getting a bank draft doesn’t require you to visit a bank.

Finally, CarMax offers a faster turnaround time. You can sell your car to CarMax within 48 hours. Meanwhile, TrueCar’s processes may take 48 to 72 hours.

CarMax Summary

  • Instant online offer in under 2 minutes
  • Online offer is valid for up to 7 days
  • 2 options for selling – online or in-store
  • Get paid within 30 minutes on the spot

TrueCar Summary

  • Enter VIN to instantly get a car estimate
  • Offer is good for three days
  • TrueCar pays through check
  • Offer comes from one of Certified Dealers

CarMax vs. TrueCar Comparison


CompanyCarMaxTrueCar
Logo carmax logo truecar logo
Cars acceptedCars in most conditions with exceptionsCars in most types of conditions
Fees$0$0
Requesting quotesOnline applicationOnline application
Offer validity7 days3 days
Payments offeredBank draftCash or trade-in value
PayoutUp to 48 hoursSame day
Car pick-upDrop-off and free-up in selected locationsDrop off
Physical locations240 CarMax locations nationwideOver 10,000 certified dealers
Turnaround timeUp to 48 hours48 to 72 hours
Customer serviceSocial media, online form, or hotlinePhone, email, and social media channels
Reviews1.64.0

Cars Accepted


CarMax accepts any type of car in almost any condition. It will buy a car even if it:

  • Has check engine light on
  • Has engine issues
  • Is junk

But note that CarMax will thoroughly inspect your car and check its history report before finalizing the sale. That being said, CarMax won’t accept a car with:

  • Frame damage
  • Flood damage
  • Salvage history

While requirements may differ across states, you’ll need to prepare the following items before you sell your car to CarMax:

  • Valid and current registrations
  • Valid IDs of title holders, who should be present during the sale
  • Title or payoff details
  • Keys and remotes

TrueCar accepts cars in any condition. So whether your car is damaged, wrecked, or junk, you can sell your car to TrueCar.

Fees


Both CarMax and TrueCar offer their services for free. They provide instant quotes and perform on-site inspections free of charge.

Requesting Quotes


CarMax and TrueCar offer instant quotes when you submit an online form. You’ll simply need to provide information about your car, such as:

  • Make and model
  • Year of manufacturing
  • Mileage
  • Current condition

Offer Validity


The offer CarMax provides is valid for 7 days. It means you have 7 days to consider the offer and either accept it or decline it. Meanwhile, TrueCar’s offer is valid for only 3 days.

Payments Offered


CarMax will give you a bank draft on the spot. TrueCar also pays you on the spot, but it offers payment by check.

Payout


Both CarMax and TrueCar pay you on the spot – when you drop your car off at their locations. However, since they offer different payment methods, it may take a while to receive money in your account. While you don’t need to visit the bank, it usually takes up to 48 hours for bank drafts to clear. When you get a check payment from TrueCar, you’ll need to visit the bank to cash out your money.

Car Pick-up


TrueCar doesn’t offer a pick-up service. When you accept the offer, you’ll need to bring it to the TrueCar’s partner dealership that gave you the quote.

CarMax offers pick-ups in select locations. To be eligible for free pick-up service, you’ll need to be within 30 miles of the nearest CarMax location that offers pick-ups. Otherwise, you can simply drop your car off at one of the 240 CarMax locations nationwide.

Physical Locations


To sell your car to CarMax, you’ll need to bring your car to any of the 240 CarMax outlets nationwide. TrueCar partners with over 10,000 certified dealers; you can deliver your car to any of their locations near you.

Turnaround Time


Overall, it takes up to 48 hours to sell your car to CarMax and 48 to 72 hours to sell it through TrueCar.

Customer Service


CarMax and TrueCar both offer multiple channels to contact their customer service teams.

You can contact CarMax customer service by:

You can contact TrueCar customer service by: 

Reviews


CompanyCarMaxTruecar
Logo carmax logo truecar logo
Trustpilot1.64.0
Better Business Bureau1.152.89

Happy customers praise CarMax for its ease of transactions and helpful customer service. Complaints come from people who have bought cars from CarMax. They report that the cars they’ve bought turned out faulty. So it’s recommended to inspect the car before you buy one from the company.

Compared to CarMax, customers are happier with TrueCar’s services. While most of the reviews on these platforms come from car buyers, some sellers mentioned that they were happy with the seamless process of selling their cars. They also praised how easy it was to navigate TrueCar’s website.

CarMax & TrueCar Alternatives


Peddle

Peddle Summary

  • Sell used, damaged or junk car nationwide
  • Get instant quote on (855) 925 4302
  • Free towing within 48 hours after offer
  • Receive payment upon car collection

Our Experience Selling the Car to Peddle

Peddle is one of the best alternatives to CarMax and TrueCar. It’s a car-buying company that accepts any type of car in any condition. Unlike the two platforms being compared, Peddle provides free pick-up and towing services, so you don’t have to leave your home when you’re selling a car.

After submitting an online form with your car details, Peddle will give you an instant quote. And if you accept the deal, the Peddle representative will come to your driveway to pick up your car. Pick-ups usually take place within 24 to 48 hours after you accept the offer.

The representative will quickly check the car to see if its condition matches your description. If everything checks, they will pay you by check and leave with your car.

Recent Peddle offers

ModelYearMileageOffer
Toyota (Camry)2011150,000$2,225
Volvo (S40)200137,000$430
Mercedes-Benz (560)199192,000$1,930
BMW (528)2008126,000$1,140
Kia (Forte)2010145,000$635
Honda (CR-V)201167,000$2,930
Ford (Explorer Sport Trac)2004145,000$1,170
Oldsmobile (Alero)2004162,000$400
Audi (A6)2006106,000$530

Wheelzy

Wheelzy Summary

  • Wheelzy stores are open 7 days a week
  • Get offer in minutes – (855) 510-1108
  • Free towing of your car from your location
  • Instant payment via cash or check

Wheelzy is another car-buying platform. Compared to CarMax and TrueCar, Wheelzy offers a more convenient way to sell your car. Like the two platforms, Wheelzy also provides instant quotes when you submit an online application. However, unlike TrueCar, Wheelzy’s agent will visit your driveway to pick up your car and hand you the check payment.

Recent Wheelzy offers

ModelYearMileageConditionOffer
Hyundai (Tucson)2006200,000Doesn’t start$400
Mercury (Sable Sedan)2003150,000Doesn’t start$225
Mercedes-Benz (C)2001150,000Starts$222
Ford (Edge)2010200,000Doesn’t start$1,200
Ford (Flex)2009150,000Starts$1,000
Lexus (RX)2002300,000Doesn’t start$750
Chevrolet (Cobalt Sedan)2007200,000Doesn’t start$200
Toyota (Corolla)2003250,000Drives$555
BMW (528)2008250,000Drives$1,487

CarBrain

CarBrain Summary

  • Call for a free quote – (844) 407-2200
  • Get cash for your car in under 48 hours
  • CarBrain buys cars in over 7 conditions
  • Up to 7 days to accept CarBrain’s offer

CarBrain is among the best sites like CarMax and TrueCar. But unlike these platforms, CarBrain will directly purchase your car in any condition from you.

Similar to CarMax and TrueCar, CarBrain also provides instant quotes. If you accept the offer, the CarBrain agent will visit your driveway to pick up your car and pay you on the spot.

The entire car-selling process with CarBrain takes 24 to 48 hours.

Recent CarBrain offers

ModelYearMileageConditionOffer
Mitsubishi Outlander Sport201150,000Collision damage, starts, doesn’t drive$1,270
Jeep Grand201543,000Collision damage, starts, doesn’t drive$8,000
Chevrolet201350,000Collision damage, does not start$1,335
Dodge Charger2011143,448Collision damage, does not start$1,000
Nissan Altima201382,000Collision damage, starts and drives$1,725
Chevrolet Silverado2008250,000Engine damage, starts, doesn’t drive$1,750

Carvana

Carvana Summary

  • Get an online quote within 2 minutes
  • Free pickup wtihin 100 miles of a hub
  • Offer valid for 7 days or 250 more miles
  • Haggle-free process to sell your car


Carvana is one of the most reliable used car dealerships and offers a simplified, haggle-free car-selling process that includes an instant online quote.

All you need to do to get an instant cash offer is to provide your vehicle’s VIN or license plate number.

Carvana also provides free pickup if your car is located within 100 miles of their hubs, but beyond this range, you’ll have to shoulder the pickup cost.

Their unique selling proposition is a no-obligation offer, which gives you up to seven days or an additional 250 miles. This means you have time to decide whether you want to accept the initial offer.

You can sell your car to Carvana if:

  • The car is in running condition
  • It is 1992 or newer
  • It has a working odometer
  • You haven’t paid the loan yet

CarGurus

CarGurus Summary

  • Receive payment within 3 working days
  • Find out the market value of your car
  • List your car for sale in under 5 minutes
  • Up to $75,000 in protection for your sale

CarGurus is a well-trusted car buying and selling company and, similarly to CarMax and TrueCar, offers a simple and hassle-free way to sell your used car.

CarGurus allows you to choose between two ways to sell a car. You can either get an instant cash offer and sell 100% online in a few minutes or list the car on their website and sell privately.

To get an instant cash offer:

  1. Enter your VIN or license plate number
  2. Get a cash offer in just two minutes
  3. Schedule pickup time
  4. Get paid within two business days by cash or direct deposit

If you are interested in selling your vehicle to a private buyer, you can list a car for $4.95 on the CarGurus website.

To list a car on CarGurus:

  1. Add your zip code
  2. Provide the car details (make, model, year, mileage)
  3. List special features
  4. Describe the condition and history
  5. Add images
  6. Provide your contact information
  7. Pay listing fee
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Michael Becker

Dollarbreak

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