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TrueCar Review 2021: Is It Worth Selling Your Car with TrueCar?

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TrueCar Review

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Whether you’re looking to sell or trade-in your vehicle, TrueCar can be an excellent company to consider. TrueCar connects you with local dealerships that give you an instant cash offer. All you need to do is fill out an online application, drop off your car at the dealership for an inspection, and get paid. What’s good, you’ll get paid by check right at the dealership. Instead of getting cash, you can also trade in your car with TrueCar and leave the dealership with a new car.

Legit & Safe

Offers Value

Turnaround Time

Payment Process

Pros

  • Selling your car and receiving an offer is easy and quick, taking a few minutes
  • You can see how factors, such as mileage and condition, affect your car’s value
  • TrueCar pays through check as soon as you close the deal with the local dealership
  • The True Cash offer is available for three days in case you need more time to part with your car

Cons

  • TrueCar only directs you to three local dealerships
  • You might find better deals if you’re looking to trade in your car

Best Sites to Sell Used, Damaged or Junk Car Nationwide

Peddle

Peddle logo

Get your free offer instantly via online form or call on (855) 925 4302

$0 fees + you don’t have to pay for towing – Peddle will take care of it

Get paid in check during the pick up for any car (damaged, junk, wrecked)

Wheelzy

Wheelzy logo

Quick car evaluation without the hassle – sell your car within 30 min

Choose a convenient date and time for free pick-up, as soon as next day

Get cash in hand the same day the Wheelzy agent picks up your car

eBay Motors

eBay Motors logo

7.4 million visitors a month looking for cars – 15k cars sold each month

$19 – $79 listings fee + 2.35% on the portion of the sale over $7,500

Payment terms and balance payoff are all set up when you list your vehicle

What is TrueCar?


TrueCar serves as an information platform for buying, selling, and trading in vehicles. 

It connects with certified dealerships that provide current vehicle pricing. TrueCar, then, offers the pricing to potential buyers to help find the best deals. 

How Does TrueCar Work for Car Sellers?


Let’s find out how TrueCar works for car sellers and how you can use it to sell your car with this company.

Marketing Solutions

TrueCar aims to connect dealerships with car buyers at the right moment. For example, a car buyer looks for pricing information in TrueCar’s database. The company, then, will direct said customer to a dealership that offers the best price. This way, ready-buyers need not go through multiple sellers to find their purchase. 

Another notable aspect of TrueCar’s marketing solution is through email campaigns. Specifically, the platform will promote your car to customers through branded emails. These emails include differentiated and personalized offers based on the seller’s posted pricing on the portal.

You can also opt for a sponsorship package to get to the top of TrueCar’s listings. Through this option, your inventory is likely to get clicks from prospective buyers. 

Learn More About the Industry

You can find out more about the latest trends in the car shopping industry. Using the latest information, you can set new sales strategies and optimize the existing ones. 

You, as a seller, can also check and adapt best practices from industry leaders. 

Education

TrueCar provides training and education to car sellers through its TrueCar University. 

Here, you can access webinars, resources, and courses to know more about sales and management.

How to Sell Your Car Privately with TrueCar?


If you’re looking to sell your car with TrueCar, here’s how you can do it:

  1. Go to TrueCar’s website using your smartphone or computer. 
  2. On the website, you’ll see the options to enter your license plate, VIN, or make/model. Select the option that corresponds to the information you have. For example, if you have the license plate number, choose the license plate option. 
  3. Provide the information on each field and click on get started. 
  4. Answer follow-up questions about your car. You’ll see the system calculating your car’s value as you enter your answers.
  5. Enter information where you want to receive your True Cash offer. 
  6. Take your car to a TrueCar certified local dealer. Their representative will check the physical conditions of your car. 
  7. Cash-out the offer from TrueCar. 

How to Trade-In Your Car with TrueCar?


Trading in your car works pretty much the same way as selling it. Just go to TrueCar’s trade-in page and enter the necessary information. 

The online application process also gives you the option to choose your preferred trade-in car. 

Once you receive an offer, take your car to a certified dealership and have a representative check it. After confirming your car’s condition with the dealership, you can use the monetary offer to get a new car. 

Note that your True Cash offer is valid for up to three days. This means that you have three days to sell your car on the amount stated in the offer.  

TrueCar for Military


TrueCar has incentives for military members, veterans, and their families. 

The TrueCar Military Appreciation Package includes the following: 

  • Up to $4,000 bonus cash from selected manufacturer’s
  • Dealer discounts on vehicles, new and used
  • Vehicle condition summaries for each used car
  • Up to $4,000 worth of repair and deductible reimbursements
  • Dedicated customer service hotline at 1-866-850-8318

How Does TrueCar Calculate the Price of Your Vehicle?


When selling your car, you’ll know the estimated value by entering your car’s model on the appraisal page. However, you’ll need to provide the following information to know the actual price of your car:

  • Optional features, such as automatic transmission
  • Mileage and zip code 
  • Conditions of your car (e.g. existing damage, accidents history, mechanical issues, illuminated warning lights, and modifications)
  • Other conditions (e.g. front and back tires, any previous owner, and odors)

After providing this information, TrueCar will show your True Cash Estimate. Once you bring your car to the certified dealer, other promotions or offers might still apply. 

TrueCar Reviews: Is TrueCar Legit?


TrueCar received an A+ rating on the Better Business Bureau. Some customers raised delivery and sales issues but TrueCar managed to resolve those. Others had problems with getting too much advertising, which TrueCar resolved by educating them about unsubscribing to the mailing list.

Meanwhile, TrueCar received an average of 4.1 out of 5 ratings on Trustpilot. Here, customers praised the accuracy of pricing they received from TrueCar and have an excellent shopping experience. On the other hand, others complained about dealerships not honoring the pricing information customers received from TrueCar. 

Although there are both positive and negative reviews, these only confirm that TrueCar is a legit company. 

TrueCar Pros & Cons


TrueCar Pros

  • Selling your car and receiving an offer is easy and quick, taking a few minutes
  • You can see how factors, such as mileage and condition, affect your car’s value
  • TrueCar pays through check as soon as you close the deal with the local dealership
  • The True Cash offer is available for three days in case you need more time to part with your car

TrueCar Cons

  • TrueCar only directs you to three local dealerships
  • You might find better deals if you’re looking to trade in your car

TrueCar Review Verdict: Is TrueCar Worth it?


Whether you’re looking to sell or trade-in your vehicle, TrueCar can be an excellent company to consider.

TrueCar connects you with local dealerships that give you an instant cash offer. All you need to do is fill out an online application, drop off your car at the dealership for an inspection, and get paid. What’s good, you’ll get paid by check right at the dealership.

Instead of getting cash, you can also trade in your car with TrueCar and leave the dealership with a new car.

TrueCar Alternatives


Still, it might also be worth it to check other alternatives to TrueCar. After all, you’re looking for the best deal for your car. Here are some excellent options to consider:

TrueCar vs. Peddle

Peddle Summary

  • Buys used, damaged or junk car nationwide
  • Get instant quote on (855) 925 4302
  • Free towing within 48 hours after offer
  • Receive payment upon car collection

Like TrueCar, Peddle offers the option to sell your car quickly. You can visit its website, provide information about your car and receive an instant offer. Then, you have seven days to either accept or decline an offer.  However, the main difference between the two platforms is that Peddle will come to your driveway to pick up your car for free. Peddle will pay you right on your driveway, before taking your car away.

TrueCar vs. Wheelzy

Wheelzy Summary

  • High-quality customer service
  • Get guaranteed cash offers in minutes – (855) 510-1108
  • Every offer includes free pick-up/towing
  • Get a check the same day the Wheelzy agent picks up your car

Wheelzy is another excellent alternative to TrueCar that will purchase your car directly. When you provide Wheelzy with information about your car, the company representative will contact you with a fair deal. If you accept it, the Wheelzy agent will visit you to pick up your car and hand over the check.

TrueCar vs. CarMax

CarMax Summary

  • The “no-haggle” policy allows CarMax to pay you upfront
  • You can submit your application online, without visiting the dealership
  • You do not have to deal with the stress of advertising or trying to convince strangers to buy your car
  • CarMax offers a good price for your used vehicle

CarMax is another site like Peddle and Wheelzy. While it also buys cars directly, you’ll need to drop your car off at one of CarMax’s locations to get paid. Similar to TrueCar, it also offers a trade-in program so you can exchange your older car for a newer one.

best car buying app best place to sell car online

TrueCar FAQ


Does TrueCar Work for Used Cars?

Yes, TrueCar works for used cars. 

Is TrueCar Free?

Yes, TrueCar is free for you to sell or trade-in your vehicle.

Do Dealers have to Honor TrueCar’s Prices?

Generally, dealers honor TrueCar’s prices. However, the contrary might happen in some cases. There are some factors involved when this happens, such as manufacturing and marketing. Also, color options may differ, with some cars of certain color manufactured in lesser numbers, than other popular colors. This can be confusing for buyers looking for specific deals. As such, it is best to keep an open mind when dealers offer an alternative. 

TrueCar Customer Support

For any concerns and queries, you can contact TrueCar’s customer support through: 

  • Email: feedback@truecar.com
  • Phone: 1-888-TRUECAR or 1-888-878-3227
  • Phone (Spanish): 1-888-256-5461

The hotlines are open every Monday to Friday, 9 AM to 9 PM EST, and on weekends from 10 AM to 7 PM EST.

TrueCar Review

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