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33 Secret Shopper Jobs Online and Offline :
Shopkick awards “kicks” when you visit stores, scan bar codes and scan receipts. You can also earn kicks by linking your credit card and shopping online. This makes it more of a GPT site, but there is still an emphasis on secret shopping.
There is no limit as to how much you can earn with Shopkick and Every reward gives a unique number of kicks that help you to earn the gift card. In general, it takes 250 kicks to earn $1 in gift cards. And you can redeem your gift cards from $2.
There is a list of options including Target, Amazon and PayPal credit. To sign up, download the app and complete the profile questions.
Unlike many of the secret shopper platforms we’ve listed, Ipsos is available internationally. In addition to the USA, Ipsos is available in Canada, Chile, Australia, New Zealand, India and many European countries.
Secret shopper jobs can be done in person, through email, by phone or using web chat. Each task offers different rates of pay, depending on the amount of time needed and the complexity of the task. This can range from a dollar upwards.
Ipsos processes payments every second Monday of the month. You’ll receive a bank transfer with your earnings within three to four days.
You can sign up here. You’ll need to provide an email address, your address, contact details and some demographic information. Ipsos uses these details to match you with appropriate tasks.
Market Force is a member of the Mystery Shopping Provider’s Association for over a decade. It is also a winner of multiple Shopper’s Choice awards. This platform offers a variety of secret shopper jobs from visiting stores to taking in a movie. It has hundreds of thousands of members in the USA and UK.
You can expect to receive a low cash reward of a few dollars or reimbursement for items you buy in store. So, this will not make you rich, but the variety of assignments makes it an interesting side gig.
You can apply with a few basic details, including your address, so Market Force can match you with jobs in your local area.
As the name suggests, Secret Shopper specializes in secret shopper jobs. The company has been around since 1990 and offers opportunities around the world including the USA, and many European countries.
You can sign up through the Secret Shopper website by selecting your country and clicking “sign up to shop”. You will need to read and agree to the rules and guidelines and complete a basic test that verifies you understand all the rules.
Secret Shopper requires some of your personal information including your name, date of birth and address. You’ll then receive a shopper ID and password. You can then explore the list of assignments. The pay for each assignment varies, but it is typically $15 to $25.
Ath Power Consulting
Some secret shopper companies offer a variety of jobs, while others focus on specific niches. Ath Power Consulting has a focus on the finance and baking industry.
So, working secret shopper jobs for ATH is likely to involve going into a bank and then describing your experience. There are also jobs involving going into airports, but these are only available if you have security clearance.
ATH is a member of the Mystery Shopping Providers Association. This organization has been around for 10 years. It requires members adhere to a code of conduct. In fact, ATH has been an Elite Member for consecutive years.
ATH jobs typically pay $25 to $60, but you won’t receive immediate payment. The company processes payments twice per month.To sign up for ATH, you’ll need to create an account with your email address and some personal information, including your name, address and some demographic details, such as your income, education level and race.
BARE offers secret shopper jobs in person, via phone, video or customer chat. This is an award winning company that offers an average $20 per hour rate. When you sign up, you can list five area codes where you want to work. This will help you to work in different area codes near where you live to maximize your earnings.
A Closer Look
A Closer Look holds a number of awards including 2018 “Elite Company” award and 2019 Shopper’s Choice Award. This company offers a number of secret shopper jobs and opportunities in specialist industries including senior living, restaurants, entertainment, hotels and specialty retail.
Currently there are 200,000 + evaluators assisting hundreds of clients with feedback on their services and customer satisfaction.
You can sign up here. You’ll need to provide a valid email address to receive a link to an application page. A Closer Look requires personal and demographic information. However, you will also need to write a sample essay of at least two paragraphs that describes your last fine dining or casual restaurant experience. You need to take your time with this as it will partially determine your eligibility.
Once you submit this information, you’ll need to wait for a response.
Pinnacle assists financial institutions to improve their sales quality and service. The company has been around for over 20 years and their secret shopper jobs are solely in banks and credit unions. This makes it a great choice for anyone who has an interest in finance.
You can sign up by clicking the New Shopper Sign Up button on the website. You’ll need to provide an email address and supply your basic personal information. This includes your bank account details, so you can receive payments. There are also demographic questions that will help Pinnacle to determine the best secret shopper jobs for you.
GBW is a global leader in mystery shopping. This company has organized more than 14 million mystery shops for some of the largest brands in the world. As an evaluator, you’ll receive training on how to make enquiries when you visit the designated store. After your visit, you’ll then need to complete an online survey. You’ll be rewarded for your time and effort with cash payments, discounts and reimbursements.
GBW mystery shopping is available in over 100 countries around the world including the USA. The payments depend on the specific task, but you can expect to earn up to $30 per task.
To sign up visit the GBW website and complete the online application.
Sinclair Customer Metrics
Sinclair Customer Metrics helps thousands of businesses to improve their customer experience. The company has been around since 1987 and they offer a variety of secret shopper jobs including phone, in person and video mystery shops.
You can expect to earn an average of $10 per hour. However, the pay varies according to the complexity and time required for the task.
To sign up, you’ll need to provide your name and email address. There are also several documents to review and agree including the Mystery Shoppers document, Independent Contractor agreement and the Sinclair New Shopper Challenge. There is a secure online application and a New Shopper Survey.
All of this reading and questions may seem a little long winded. But, they will ensure Sinclair has sufficient demographic information to match you with appropriate assignments.
EasyShift may not have as many secret shopper jobs as other platforms, but the jobs tend to be easier. You may receive instructions to take pictures of a display or audit products to ensure the display is correct.
The pay for the jobs varies according to how complicated and time consuming they are. You can expect to earn up to $22 per task. There are also other bonuses and offers. Signing up is easy, as there is an app for Android and iOS users. You’ll need to supply some basic information. EasyShift will use this data to match you with jobs in your local area.
Quest for Best
Quest for Best offers secret shopper jobs in over 40 states throughout the USA. However, most assignments are in Southwest and Midwest states. There is a full map on their website and tasks include going to a movie theater, bowling or eating in a restaurant.
Most tasks offer a free and reimbursement for the meal or activity.
To sign up, you will need to provide an email address and read through the Independent Contractor Agreement. You will then need to complete the Online Shopper Profile.
This includes demographic details such as the languages you can fluently speak, your gender and your contact information. You will also need to confirm if you have access to a camera for hidden video shops and if you currently have airport security clearance.
When there is a task in your area, Quest for Best will provide the pertinent information. If there are currently no jobs, the company will store your profile until a task becomes available.
BestMark offers 10,000+ secret shopper jobs every month, making it one of the largest mystery shopper companies. The company has been around since 1986 and is a member of MSPA.
The assignments can involve visiting hotels, resorts and restaurants. The pay differs according to the assignment, but there is an average hourly rate of $20. You can choose to receive your payments via direct deposit, PayPal or gift cards.
To join the platform, you’ll need to provide your email address, contact details and some demographic information. You will also need to read and agree the guidelines, policies and independent contractor agreement.
You will then have access to a list of appropriate and available in person, phone and web secret shopping gigs.
AboutFace is a member of the MSPA and has been around for over 20 years. The company offers secret shopper tasks across all 50 states.
According to the company website, AboutFace offers 15% more than the industry averages. Users report that tasks typically pay $25 to $45. You’ll receive your earnings via PayPal.
To sign up, you’ll need to provide your contact details and read the Independent Contractor Agreement. AboutFace will verify your email address and then allow you to add information including your PayPal address, a picture of yourself and a picture of your driver’s license. You’ll also need to answer some basic questions.
ACPVIEW or A Customer’s Point of View organizes secret shopping for a variety of businesses. This includes grocery stores, airports, banking, retail shops, casual dining options and government agencies.
This company has been around for over 20 years and accumulated secret shopping tasks in over 100,000 stores. As an evaluator, you’ll receive invites to dine at restaurants, visit stores or offices, make phone calls and other secret shopper jobs.
The payment for each task depends on the client and how long it will take. However, you will see what payment is on offer before you accept the job. You can expect up to $40 per task. You can start the registration process with your email address.
SeeLevel offers secret shopper jobs in retail, fast food, automotive and retail industries. This creates the potential to not only get a free meal, but earn up to $200 per day. Payments are made via PayPal.
To sign up, you’ll need to provide a valid email address and complete the online form. This includes demographic information such as your gender, birthday, height, weight, household income and the area code where you live.
Amusement Advantage is a secret shopper company where you can earn to visit bowling alleys, museums, amusement parks, aquariums and zoos.
These can be more fun secret shopper jobs than just visiting a grocery store, but you will need to be more detail oriented.
Some tasks only offer to refund your admission, but others offer cash incentives. Additionally, there is a $5 bonus on some assignments if you complete the task by 10 am.
You can also boost your earnings by referring friends to the platform. Referrals can earn you $20 each.
The only downside is it can take up to 45 days to receive your payment. To sign up, you’ll need to go through the registration process online.
Confero offers secret shopper jobs in retail, automotive, banking, healthcare, movie theaters, theme parks and tourist attractions.
The rewards for each test vary, but you can expect to earn up to $100 per week. Confero pays twice a month, usually on the 10th and 25th. You’ll receive your earnings in your PayPal account, and you’ll also receive reimbursement for anything you needed to spend during your tasks.
To become a Confero shopper, complete the registration form. You’ll need to provide some demographic information and the area codes where you live and work.
iSecretShop is available as a desktop browser or app. It currently has over 1 million members. You can choose in store, web or phone secret shopper jobs.
Where iSecretShop is a little different from many of the companies and platforms we’ve listed here is that it doesn’t pay you directly. Shoppers receive payment from the Mystery Shopping Providers offering the jobs.
This job board offers opportunities from 1,000 companies. Each of these MSPs have different payment policies, but most pay via PayPal.
To sign up, you’ll need to complete the online form on the iSecretShop website. This includes demographic information such as your address, gender and family dynamics.
Shopper’s View offers a variety of mystery shopping tests. There are gigs in retail stores, food outlets and even sports events. There are also telephone secret shopper gigs.
Gigs are normally worth $10 to $40. However, some assignments pay more. In some cases, such as a restaurant visit, the payment may be reimbursement for the cost of a meal for yourself and a guest.
To register as a Shopper’s View shopper, you need to watch a video on the website. This will guide you through the process and the Independent Contractor Agreement.
Second to None
Second to None requires secret shoppers for specific jobs. They are currently looking for shoppers who are willing to talk to insurance organizations and brokers or those who are AARP members. However, it is worth periodically checking in to see when they update their requirements.
The payment for each task varies, but you’ll receive payment once per month. This can take the form of a direct deposit or PayPal payment. However, PayPal payments do attract a $1 fee. To become a mystery shopper, you’ll need to confirm you’ve read through the terms and requirements before filling in the online application form.
RealityBasedGroup (RBG) offers written, video, phone and online secret shopper jobs. RBG clients include department stores, banks, restaurants, gyms and bookstores.
Many of the tests are enjoyable and you can expect to earn approximately $12 per hour.
Mercantile Systems Inc.
Mercantile Systems has secret shopper jobs and opportunities in restaurants, golf courses, healthcare, financial services, retail, hotels and even storage facilities.
After sign up, you’ll see a list of open assignments in your area. You can choose tests that interest you and choose a day you would like to work. You will receive an immediate or email confirmation that Mercantile Systems accept your application.
The payment for each task varies, but you will see how much each task is worth before you begin. You’ll have 24 hours to complete your assignment and will receive pay within 45 days. To sign up, complete the online form. You’ll need to enter your demographic and contact information. Mercantile Systems also requires you sign the Independent Contractor Agreements and verify your email address.
Intellishop has an extensive list of secret shopper jobs across 50 industries. This makes it easy to find a job that will interest you. Additionally, Intellishop holds the 2019 MSPA Shoppers Choice Award that is chosen by the secret shoppers.
The tasks vary, but you can expect an average pay of $20 per hour.
To sign up, you’ll need to select your language and enter your email address. You’ll see a prompt to read and agree to the independent contractor agreement. Then you will need to add some basic personal information and complete the demographic questionnaire.
This does include providing your bank details and tax information, but this is so you can get paid.
KSS International has been around since 1998. This is not a standard secret shopping company. Instead KSS connects secret shoppers with assignments from other companies. KSS has scheduled over 1 million assignments for 80 mystery shopping companies.
Typical assignments include retail, banking and alternative financial services. The rates vary according to the MSC, but most pay via PayPal You can expect to earn $8 to $20 per assignment.
To sign up, you’ll need a valid email address. You’ll also need to provide some demographic details, so KSS can offer you appropriate tasks.
GigWalk is an app that offers a variety of gigs. Not all of these are secret shopper jobs. They range from checking prices at a specific grocery store to taking pictures for an insurance company. The tasks can take a few minutes to several hours. You can expect to earn $3 to $100 per gig.
The Gigwalk app is available for Android and iOS devices. You can complete the gigs directly on the app. So there is no need to log on to your computer to finish an assignment.
When you download the app, you’ll need to follow the prompts to create your account and you can get started.
Merchandiser is another app platform that relates to retail activities including secret shopping by Survey.com. You may receive an invite to put stickers on items, count inventory or even set up a promotional display.
The app is available for Android and iOS devices. After you download the app, you’ll need to complete your details and wait for gigs in your area. Most tasks take approximately 15 minutes and you can expect to earn $12 per hour or more. You’ll receive payment via PayPal.
Field Agent is a secret shopper app. There are assignments for members that include visiting Walmart stores, and other popular retailers. The app is available for iOS and Android devices.
After you download the app and create an account, you can receive assignments. There is the potential to earn $3 to $20 per task. The Field Agent team will review your descriptions and photos. You should expect payment approximately two days after you submit your report.
The app has an excellent rating on both the Google Play Store and App Store. You can expect to receive $4 to $20 per task, depending on the complexity of the job and how much time is necessary. Observa processes payments within 24 hours. You can choose to receive your earnings via PayPal or Bitcoin.
Phone Mystery Shopping
ARC has BBB accreditation and pays members via PayPal for every mystery phone call. The amount you’ll receive depends on the specifics of the task. However, you can expect anywhere from $3.50 to $12.
ARC recruits from multiple countries and you may get priority for jobs if you speak multiple languages.
To begin working for ARC, you’ll need to complete the online form. This includes questions about your address, date of birth, and other demographics. You will also need to supply your PayPal information, so you can get paid.
Perception Strategies has a focus on healthcare secret shopping. Since 1998, the company has performed over 150,000 secret shops. These range from calling a doctor’s office to a full length doctor’s visit.
The phone secret shops typically pay $12 to $17, but you can expect more for in person tests.
Perception Strategies has vacancies in various states across the U.S. To apply, you’ll need to complete the application. This includes your location and answers to a few basic questions.
Even if there isn’t an immediate opening in your area, Perception Strategies will keep your information on file. They will notify you in the future if an opportunity arises.
Yardi Matrix offers secret shopper jobs in the commercial real estate sector. If you’re hired, you will call apartment communities posing as a renter. Yardi Matrix will provide you with the specific questions you should ask.
To complete the jobs, you will need a phone and high speed internet access. You can expect to receive $6 per hour. However, there are some bonuses. Calls occur during 9am to 6pm in your time zone. You will also need to commit to completing up to 100 surveys per week.
To register, you will need to send a copy of your resume. Yardi will contact you with further details if you qualify.
Call Center QA
Call Center QA aims to improve the helpfulness and quality of its call centers. This makes it a good option if you enjoy speaking on the phone. You can complete calls from your mobile phone or landline. Feedback forms typically take 15 minutes to complete, and you’ll receive $5 per call.
To apply, you’ll need to complete a questionnaire including your contact information and details about yourself. This includes your education level, age, and secret shopper experience.
Call Center QA will get back to you if you qualify for a position.
What Is a Mystery Shopper?
Mystery shoppers or secret shopping is a flexible task which involves visiting businesses anonymously to check standards are being met and the service offered to customers. This isn’t just about visiting retail stores or shopping for groceries. You may be asked to visit restaurants, take in a movie or even have your eyes tested.
The mystery shopping process varies from task to task, but most will supply you with a set of specific instructions that you need to follow before you enter a business or shop.
This could include guidelines of what you need to buy, a list of questions you should ask, details to look for and if you need to take photographs. After your visit, you may be required to write up a report or fill in a questionnaire.
You may have questions about whether there was adequate signage in the store. Alternatively, you may need to rate the employee interaction.
How Much do Secret Shoppers Make?
The rates of pay for secret shoppers can vary dramatically. It is possible to earn anything from $1 or $2 to hundreds of dollars, depending on the project requirements.
Some projects don’t offer a cash payment, but you’ll have a budget to spend in store and be allowed to keep the items as freebies. However, you need to take care about what you spend, as if the brief may specify the total reimbursement. So, if you’re tasked to visit a restaurant, there is no point in ordering a three course gourmet dinner if you’ll only be reimbursed $20.
How to Become a Mystery Shopper?
For a complete beginner, finding mystery shopping jobs can be a little daunting, so it is a good idea to sign up for multiple platforms offering secret shopper jobs mentioned in this article. Although these may not be the highest paying gigs, they can help you develop experience and your skill set.
We’ll explore the best secure shopper jobs both online and offline, to help you to find the ones best suited to your circumstances.
Avoid Mystery Shopping Scams
How to not get scammed and sign up only with legitimate companies?
Secret shopper jobs can be a great side gig. Unfortunately, this industry also has more than its fair share of scams. So, it is important to avoid any mystery shopping scams.
Of course our list of secret shopper jobs only includes legit options. But, we also want to highlight what to watch out for.
Only Use a Trusted List of Companies:
When you’re looking for reputable secret shopping companies, ensure you sign up for a company that is recommended by a trustworthy source. Most reputable companies are members of the MSPA, such as AboutFace and BestMark.
This is a professional industry board that has the primary goals of establishing standards and industry ethics, educating providers and shoppers, improving the industry image and promoting members.
There are over 450 companies that are members of the MSPA around the world. So it provides a good benchmark for reputable companies.
You can also verify the company’s rating on Trustpilot or with the Better Business Bureau.
Never Wire Them Money:
No reputable secret shopping company will ask you to wire them money. If you’re asked to deposit a check and then wire funds to a third party, don’t do it. This is a classic scam and many scammers use the concept of mystery shopping to try to dupe people.
Some companies require you to make a purchase to evaluate the shopping experience. However, you’ll be reimbursed for this purchase. Be sure to check the terms and conditions of the platform before you make any purchase.