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How to Sell?

Cargurus vs. Cars com Offer in 2024

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Written by: Michael Becker
Last Updated:

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Which is Better for Selling the Car?

Between CarGurus and, CarGurus is a better option for selling your car. It accepts most cars and only requires a valid VIN to confirm if they can buy your car. You have two options to sell, letting you get the most money for your vehicle. 

If you go the instant cash route, you can request a quote from anywhere in the country, unlike After all, the latter still needs to confirm whether instant offers are available in your area. 

Additionally, CarGurus offers are valid for up to 7 days or 250 additional miles, providing you more time to consider their offer or check other car-buying sites. This is way better than the 3-day validity at

Although payment processing can take up to two days, CarGurus offers a direct bank transfer, which lets you skip a trip to the bank. It also guarantees a free pick-up service, so you can complete the sale without leaving your home. 

CarGurus Summary

  • Receive payment within 3 working days
  • Find out the market value of your car
  • List your car for sale in under 5 minutes
  • Up to $75,000 in protection for your sale Summary

  • Useful resources to help you sell a car
  • Excellent place to research the market
  • Instant cash offer from a dealer
  • Smooth and easy to use interface

CarGurus vs. Comparison
Logo cargurus logo carscom logo
Cars acceptedMost carsEligible vehicles
Fees$0 for instant offers, $4.95 listing fees$0
Requesting quotesOnline applicationOnline application
Offer validity7 days or an additional 250 miles3 days
Payments offeredCash via bank transfer or checkDepends on the dealership
PayoutWithin 2 business daysSame day
Car pick-upFree pickupDepends on the dealership
Physical locationsNonePartner dealerships
Turnaround timeUp to 3 business daysUp to 72 hours
Customer serviceChat, phone, and social mediaChat, call, fax, and social media

Consider Best Alternatives

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Free, no-obligation cash offers

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Cars Accepted

CarGurus buys cars in most conditions. However, you’ll need to check if your vehicle is among those. To do that, go to their website and enter the Vehicle Identification Number or license plate number. Cargurus will consider your car based on its

  • Aftermarket customizations
  • Age
  • Other relevant factors

In comparison, will accept your car as long as they are not any of the following: 

  • Without VIN
  • Imported illegally or not built in the US
  • Registered at a car auction
  • Trade-in commercial vehicles
  • Had a taxi, fire, livery, or police history


Both companies offer free services, such as getting an instant offer and inspecting your car. CarGurus can even pick up your car for free if you decide to sell them.

However, Cargurus charges a $4.95 listing fee if you prefer to sell your car to private buyers on their platform.

Requesting Quotes

CarGurus lets you request a quote through their Sell Your Car webpage. You’ll need to enter your car’s VIN here. If you don’t have the VIN, you can provide the license plate number and state where your car is registered.

From there, its website will direct you to another page where you can specify more details about your car’s condition, history, and mileage. Before sending your online application, you’ll need to enter your email address. 

Within minutes, you’ll receive the instant cash offer from CarGurus, with the option to schedule a pick-up time. also has its own version of the Sell Your Car page on its website. However, it starts with entering your zip code to confirm if instant cash offers are available in your area. If it is, you’ll need to enter the VIN or license plate number next. 

After providing that information, you’ll need to enter the following:

  • Mileage
  • Condition
  • Number of keys
  • Ownership
  • Leasing details, if applicable

Once done, the website will ask for your contact details, such as phone number and email, so participating dealers can contact you with their offers.

Offer Validity

CarGurus allows you 7 days or an additional 250 miles to accept their offer. Beyond these, you’ll need to complete the online application again to get an instant offer. Meanwhile, offers only 3 days of validity.  

Payments Offered

CarGurus pays in check or bank transfer once you accept their instant cash offer. Payments offered at vary across their partner dealerships, and it’s best practice to check it with them first before accepting their instant offer.  


CarGurus processes payments within 2 business days of finalizing the sale. Meanwhile, partner dealerships pay within the same day of selling your car to them. 

Car Pick-up

CarGurus mostly operates online, and you can only sell your car to them by having them pick it up. Fortunately, this option is free. 

Most partner dealerships at, on the other hand, may not offer free pick-up services. However, you can confirm with a partner dealership if they can pick up your vehicle before accepting their offer. 

Physical Locations has physical locations across the country through its partner dealerships. When you accept an offer from their dealership, most of the time, you’ll need to bring your car for inspection and completion of the sale. 

Turnaround Time

Overall, selling to CarGurus and can take up to 3 days or 72 hours. Getting an online quote from CarGurus can only take 2 minutes, while their pick-up duration might take only an hour. 

However, CarGurus processes long payment times of up to 2 business days, which can increase the overall turnaround time.

Similarly, filling out an online form at can take only a couple of minutes. However, dealing with partner dealerships and setting up an appointment to have your car inspected can take much of your time. 

Customer Service

CarGurus offers three ways to contact customer service: chat, phone, and social media. On their website, you can find a blue chat icon; just click here to connect with a chat representative. 

If you prefer to talk to them by phone, their hotline is 877-492-4737. You can also connect with them on social media through their Facebook and Twitter accounts. also offers the following channels to connect with their support team:

Logo cargurus logo carscom logo
Better Business Bureau1.461.56
Consumer Affairs3.74.0

CarGurus received positive reviews from car sellers at Trustpilot and Consumer Affairs. Most of the compliments are about the

  • Efficient process 
  • High offers compared to other dealerships. 
  • The straightforward process of listing their cars
  • Able to find private buyers quickly
  • No hidden charges

In contrast, CarGurus received complaints at the Better Business Bureau about customers receiving spam calls after listing their cars on the CarGurus website. However, the company was able to address these issues. received great reviews on Trustpilot and Consumer Affairs, with customers liking their website as a resource for buying and selling cars. At BBB, most negative reviews came from car buyers and dealers looking to list their vehicles on the platform.

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Michael Becker


About the author:

Michael Becker is a car enthusiast and expert who has been working in the automotive industry for over 15 years. He started his career as a salesperson at a local dealership, where he learned the ins and outs of the car market. Then he moved on to flipping cars for a profit.

Michael has also helped many of his relatives and friends to sell their cars, using his knowledge and skills to get them the best deals. He will guide you through the process and help you avoid the common pitfalls.

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