Make Money

Paid Surveys

Gig Jobs

Passive Income

Gazelle Review: Your In-depth Guide to Selling Your Used Phone

Photo of author
Written by: Kate Starr
Last Updated:

DollarBreak is reader-supported, when you sign up through links on this post, we may receive compensation. Disclosure.

Gazelle Review

gazelle logo

Gazelle is a trade-in platform that enables users to sell their used electronics such as smartphones and tablets for cash. The company has been around since 2007 and some of the value added services the platform offers sellers include instant online quotes and free shipping. The platform also has an eCommerce store that enables customers to purchase certified pre-owned devices instead of new ones.

Safe & Legit

Service Fees

Ease of Use

Payout Process


  • Sell your electronics with no fees – the platform will pay for shipping to their warehouse so you will pay $0 in shipping fees when selling them.
  • Get an offer instantly – simply provide the details and the online quote system will provide you with a price for your device in under 1 minute.
  • Reject revised offers – if Gazelle lowers your offer amount after inspection, you have up to 5 days to reject it and get your item back for free.
  • 3 different payment options available – choose to get paid via check, PayPal transfer, or an Amazon electronic gift card sent to your email.


  • Relatively low quotes – you are likely to get up to 50% more if you sell your device to other consumers on other peer-to-peer marketplace platforms.
  • Long payment processing time – checks may take up to 10 business days to reach you, although PayPal and gift cards are processed within 2 days.

Compare to Other Sites to Sell Stuff


Decluttr logo

Over 3 million products sold in 12 months with a year limited warranty

Sell smartphones, tablets, laptops books, watches, video games and Lego

Get a free instant item valuation, ship your item for free and get paid


Swappa logo

No fees for sellers – buyers pay no fees up $50 items. $5+ thereafter

Sell computers, home tech, cameras, phones, watches, laptops and tablets

Sell your item directly to buyer and get paid the next day via PayPal


eBay logo

180+ million buyers, easy listings and sell directly from the smartphone

List up to 200 items for free every month, and only pay when they sell

Global brand trust and seller protections in place from buyers scams

How Does Gazelle Work?

Launched in 2008, Gazelle is a website that buys and sells gently used electronics. Some of the items it buys include iPhones and Android devices. 

Gazelle allows you to; 

  • List your items for free. 
  • Get paid instantly when your item is sold. 
  • Sell smartphones, laptops, or tablets in bulk. 
  • Get a 30-day return policy with free shipping. 

Gazelle only buys certain brands of tablets and smartphones. For example, you can only sell your laptop if it is a MacBook. Additionally, Gazelle prefers Samsung Galaxy, Nokia, iPhone, and Google devices. 

How Much You Can Earn With Gazelle?

The amount you earn depends on the item and its condition. You can make more if you sell on-demand and relatively used items on the platform. For example, Gazelle might offer you $196 for a used laptop. 

Who Is Gazelle Best for?

Gazelle is best for individuals who want to earn cash from selling their used or slightly tech or media items to earn money. 

What Can You Sell With Gazelle?

  • Phones
  • Laptops
  • Tablets

Gazelle Benefits: What Does Gazelle Offer?

Loyalty Program

No Gazelle review would be complete without discussing this company’s loyalty program. This impressive rewards system provides one point for each dollar value of your device. Then you can redeem your points for additional cash next time you trade-in or sell a device.

Moreover, you can earn points by connecting with Gazelle. You can also connect on social media or visit the website each day. You even get 100 points as a welcome bonus for registering with the loyalty program. 

Enterprise Trade in

The Enterprise Trade-In allows business owners to bulk sell their unwanted devices. The process operates in the same way as a standard sale. But, there are great rates since you are dealing in minimum quantities of ten devices 

Gazelle for Good

Gazelle For Good is a charitable cause that the company supports. It provides technology grants, gadget donations, and other community fundraising projects to help local communities.

How to Sell Your Phone via Gazelle?

Gazelle aims to make selling your phone as simple and easy as possible. There is a basic four-step process to sell your device. 

Find Your Product

The first step in the selling process is to choose what brand of device you’re looking to sell. There are several options, including:

  • iPhone
  • Samsung
  • Google
  • iPad
  • MacBook
  • iPod

Determine Value

The next step is to determine the value of your item. Gazelle accomplishes this by getting you to answer a few basic questions. 

This includes:

  • Your carrier
  • The model number 
  • If the device powers up
  • Is it fully functional with full-screen lighting?
  • Are there any cracks?
  • The overall cosmetic condition

Once you provide all the information, the Gazelle site will generate a quote. You will also need to confirm that the device is not reported as lost or stolen. Once you accept the price, click Get Paid. Gazelle will require an email address to send drop-off details and instructions. 

Ship Your Item

Gazelle will send you a prepaid shipping label. So, all you need to do is box up your device, along with any associated items. You will then need to print and attach the shipping label to your packaging.

After the team receives your item, they will verify the original estimate. If the item is worth more or less than the initial quote, Gazelle team will email a new offer. 

If you’re not happy with the new offer, Gazelle will return your item without any fees or charges. 

How Long Does Gazelle Offer Good for?

Gazelle provides a 30 day grace period for you to decide if you want to accept its offer.

Gazelle Fees: How Much Does It Cost to Use Gazelle?

There are no listing or selling fees associated with Swappa. Instead, the listing fee is included in the price of your item, which is covered by the buyer. So you’ll be paid the exact amount you priced your device.

Gazelle Requirements?

  • Must be 18 years and above to use the site. 
  • Must have good communication and customer service skills.
  • Include high quality photos. 

Gazelle Payout Terms and Options

Gazelle will pay you via;

  • Check 
  • Direct bank deposit
  • Amazon gift cards
  • PayPal

The type of payment you choose will determine how long funds take to reflect on your account. For example, PayPal or Amazon payments take 2 business days, while Checks take 7 to 10 days. 

Gazelle Reviews: Is Gazelle Legit?

Gazelle is a legit platform. It has a rating of 3.3 on Sitejabber and a 2.3 rating on Trustpilot. Most sellers liked the platform’s customer service. Other sellers praised the platform because it does not charge a listing fee. While others mentioned that Gazelle’s site is easy to use and navigate.  

Unfortunately, some sellers complained of low valuations on items. Other users also highlighted that the platform does not offer international shipping. That said, Gazelle is safe and trustworthy. 


What Are the Gazelle Pros & Cons?

Gazelle Pros

  • Free shipping: 
  • No listing fees 
  • Improves the prices of original quotes
  • Genuine recycling

Gazelle Cons

  • Low Trustpilot rating.
  • Users report new damage.
  • No international shipping.
  • Select brands only.

How Good Is Gazelle Support?

Gazelle has reliable and responsive customer support available 24/7 via email or phone. It also has a detailed FAQ page and help page with answered questions, articles, and blogs. Gazelle also has a social forum where users engage, ask questions, and receive answers from Gazelle support team. 

Gazelle Review Verdict: Is Gazelle Worth It?

Gazelle is a legitimate and reliable marketplace for selling things online. It offers you competitive pricing when selling your items through the platform. It also offers you free listing services. 

In addition, you will be paid via Amazon gift cards, direct bank deposit, PayPal, or Check, and your funds might take 2 to 5 business days to reflect on your account, depending on your payment method. Moreover, the amount you earn on the site depends on the item and the item’s condition. Overall, Gazelle is a legitimate marketplace worth trying. 

How to Sign Up With Gazelle?

To sign up on Gazelle;

  • Visit Gazelle’s official website and click register.
  • Enter your details, including your name, email, and password, then click register.
  • Confirm your email address and verify your email.
  • Provide additional information.
  • Start using the site.

Gazelle FAQ

What Is Gazelle?

Gazelle’s primary mission is to allow you to trade your old technology for money. The company boasts of having paid $40+ million to over 300,000 customers on its platform. 

Is Gazelle worth it?

Gazelle is a safe and reliable marketplace that allows you to earn from selling your old or slightly used electronic gadgets. 

How will I receive my payments from Gazelle?

Gazelle will send you your payment via PayPal, direct bank deposit, or check. 

Does Gazelle charge any listing fee?

You can list your items for free on Gazelle because it does not charge any listing fee. 

Can I use Gazelle outside the US?

Currently, Gazelle is available to US residents. However, it is looking to expand to other areas soon. 

Photo of author

Kate Starr


About the author:

Kate Starr is a personal finance, FinTech and MarTech writer. Her areas of expertise include making money, investing, and money management.

From earning money as a beginner entrepreneur to advanced investing in the stock market, Kate’s guides can help you to get more ideas on how to earn income online and increase your wealth.

The content on is for informational and educational purposes only and cannot replace any professional financial advice.
Conduct your own research and seek the advice of a licensed financial advisor. Please read the full Terms of use and Privacy Policy.