Which is Better for Selling the Car?
There are many similarities between the process of selling your car to CarBrain and Peddle. Both offer two ways to request a quote, free pick-ups, and check payments. However, CarBrain came slightly on top of Peddle.
With them, you can sell your vehicle as fast as within 24 hours. This timeframe already includes filling out an online form, getting an offer, scheduling a pick-up, having their local partners come to inspect your car, and getting your payment in check.
It’s really up to you (or the bank’s operating hours) how soon you want to cash in your check. Additionally, CarBrain provides more varied ways to reach its customer service team. They even have a fax number and a contact form on their website.
While Peddle is available in 50 states, CarBrain is available in 48 states. Hawaii and Alaska are not included in their service area.
Finally, their ratings at trusted review sites like Trustpilot and the Better Business Bureau are beyond impressive. With thousands of reviews, most of the things you’ll see there are compliments on their hassle-free and efficient process.
Best for Older & Damaged Cars
Buys used, damaged or junk cars
Free tow and no hidden fees
Pays by ACH trasfer or check
Top Pick for Junk Cars
Free, no-obligation cash offers
Offers free paperwork service
Pays on the spot upon pick up
Highly Rated by Customers
Excellent customer service ratings
Honors guaranteed offer for 7 days
Can pick up a car within 48 hours
Great for Low-Mileage Cars
Gives a real offer in 2 minutes
100% hassle-free online process
Free car’s Value Tracker available
CarBrain vs. Peddle Comparison
| Company | CarBrain | Peddle |
|---|---|---|
| Logo | 
| 
|
| Cars accepted | Cars in any condition | Cars in all conditions |
| Fees | $0 | $0 |
| Requesting quotes | Online application or through a hotline | Online application or through a hotline |
| Offer validity | 7 days | 7 days |
| Payments offered | Cash via check | Cash via check |
| Payout | Within 24 to 48 hours | Up to 48 hours |
| Car pick-up | Free pick-up | Free pick-up |
| Physical locations | N/A | N/A |
| Turnaround time | Within 24 to 48 hours | Up to 48 hours |
| Customer service | Chat, email, phone, fax, online form, and social media | Chat, email, phone, and social media |
| Reviews | 4.8 | 4.6 |
Cars Accepted
Peddle accepts vehicles in all condition even if it’s water-damaged or accident damaged. You can also sell used, old, and junk cars to Peddle.
Similarly, CarBrain will buy your car no matter the condition. This includes vehicles with physical, mechanical, or electrical damage. It also accepts vehicles from popular brands, such as Nissan, Mercedes Benz, General Motors, and Cadillac.
Fees
You can sell your vehicle to CarBrain or Peddle without worrying about any fees. From completing the online quote to having their local partners inspect your car to towing it, these services are completely free.
Requesting Quotes
CarBrain and Peddle allow you to request a quote by completing an online form on their websites. These companies also have a dedicated hotline you can call for this purpose.
With CarBrain, the online application starts when you click on the blue “Get an Offer” button. The website will direct you to a page where you need to enter your zip code. From there, you’ll see two options to proceed: Scenic Route or Fast Lane.
- Scenic Route requires you to manually enter your vehicle’s details, such as the make, model, year, body type, and mileage.
- With Fast Lane, you only need to enter the Vehicle Identification Number and provide less information.
To complete the online application, you’ll need to provide your contact information and finally get an instant offer. In some cases, you’ll need to wait for a call from their local partner if they need more information about your car.
If you want to skip the online process and talk to one of their salespeople, you can call CarBrain at (844) 407-2200.
Peddle also has an online process where you can complete an online form and get an instant offer. When you accept that offer, you’ll need to enter your contact details, so Peddle can schedule to pick up your car.
Another option to get an instant offer and schedule a pick-up time is by calling their 24/7 hotline at (855) 925 4302.
Offer Validity
Once you receive an offer from CarBrain and Peddle, you have 7 days to claim it. If you miss that timeframe, you’ll need to request a quote again. Considering that, you might end up getting a different price for your car.
Payments Offered
Both companies only offer one payment option: check right before they take your vehicle away. But with CarBrain, you can opt to have it mailed in case you’re not around when they pick up your car.
Payout
Receiving payment from CarBrain takes between 24 to 48 hours after you accept the offer. Meanwhile, Peddle usually takes up to 48 hours. Once you receive the check, you can cash it as soon as the bank opens.
Car Pick-up
Whether you choose to sell with CarBrain or Peddle, you can enjoy a free pick-up service. Even if you’re selling a non-running vehicle, you don’t need to worry about paying for tow services.
When you accept the offer, CarBrain and Peddle representatives will schedule a pick-up time that’s convenient for you. CarBrain pick-ups usually take place within 24 to 48 hours after you accept the offer. Pick-ups at Peddle are also available within 48 hours.
Physical Locations
Both CarBrain and Peddle only offer their car-selling services online. There is no option to bring your car to a physical location to complete the sale.
Turnaround Time
The turnaround time for selling to CarBrain and Peddle depends on how soon their local tow partners arrive in your location. Ideally, you can sell your car to CarBrain within 24 hours, while Peddle can take up to 48 hours.
Customer Service
CarBrain’s customer service is available through several channels:
- Phone: (844) 407-2200
- Email: info@carbrain.com
- Fax: 1-877-261-8666
- Chat button on their website
- Contact form
- Facebook and Instagram
Peddle, meanwhile, has the following ways to reach its customer support team:
- Chat Now icon on their website
- Phone: 1-855-925-4302
- Facebook and Instagram
- Email: hello@peddle.com
Reviews
| Company | CarBrain | Peddle |
|---|---|---|
| Logo |
|
|
| Trustpilot | 4.8 | 4.6 |
| Better Business Bureau | 4.91 | 4.67 |
| Facebook Reviews | 4.6 | 4.7 |
Both CarBrain and Peddle received impressive ratings from Trustpilot, BBB, and Facebook. Customers cite their excellent car-selling experience and quick response time from CarBrain’s team as reasons for their high scores. On the other hand, very few customers claimed their vehicle was not picked up, and their offers were too low.
On BBB, customers liked the smooth and hassle-free transaction with CarBrain. However, some sellers complained about the local tow service partners changing the offer and missing the pick-up schedule.
Customer reviews on Facebook mentioned having the same issues with CarBrain’s local partners. However, many still recommend CarBrain due to its efficient process of selling junk and damaged cars.
Peddle’s Trustpilot ratings came from over 6,600 reviews, with over 50% giving it five stars. A fast and seamless selling process is just among the experiences customers gushed about.
Even with more than 5,200 reviews, Peddle’s average ratings at the Better Business Bureau are still spectacular. Customers liked that Peddle’s customer support team was accessible and that they received great offers for their cars.
Like CarBrain, however, Peddle’s not-too-happy customers had experiences with the tow partners making them wait for hours and changing the offer after inspecting the car.