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Urgently Review 2023 – How Much Can You Make?

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Urgently Review

urgently logo

Urgently is one of the best platforms enabling you to get gigs and earn a side income. It’s a roadside assistance and towing services provider that lets you earn an average of $13 to $19 per hour. What’s best, you can choose your own schedule and work as much as you want.

Safe & Legit

Earning Potential

Flexible Schedule

Payout Process


  • Work on your preferred time
  • No fees when you reject a job
  • Simple and easy-to-use app
  • Plenty of support options


  • Limited information for service providers
  • Can take up to 3 weeks to get paid

Jump to: Full Review

Compare to Other Gig Economy Jobs


DoorDash logo

Earn $25 per hour plus keep 100% of your tips (4000 cities in USA)

You can use any mode of transportation: your car, bicycle or motorcycle

You have the freedom to pick and choose which orders you want to accept


GoPuff logo

Experienced delivery drivers can earn up to $21 per hour ($13 on average)

Choose when you want to work based on your schedule in 1000 cities

Delivery snacks, drinks, grocery, quick meals, cleaning supplies and more


Grubhub logo

Make around $12 per hour + tips and create your own flexible schedule

No resume, interview or delivery experience required, and no dress code

Cash your earnings out up to $500 a day (free for Chase Bank customers)

How Does Urgently Work?

Urgently is a private company founded in 2013 in Virginia, United States. It provides roadside assistance and towing services through its digital platform across the country. Since its launch, the company has helped more than 200,000 drivers. 

Urgently offers an app where people can get a quick roadside assistance service. How the app works are quite straightforward. Basically, people can download the app to their smartphone or access the Urgently web app through the internet browser. 

From there, they can request service and Urgently will connect them to nearby service providers. The app also lets users see their service providers’ processes as they complete their job. Finally, the app allows users to leave reviews.

Considering how Urgently works, it’s one of the places that offer gig workers jobs. Basically, you’ll be working with them as a service provider. That means that when a nearby customer requests service, Urgently dispatch will connect them to you. 

You’ll also use an app to accept a job. Here are some of the services you can provide to customers:

Road-only Services

Some of the tasks you’ll need to complete in this type of service are tire changes, lockouts, fuel, and jumps. 

Towing Services

This includes all towing services, as well as winches. Service providers need to consider their fleet capabilities when offering this type of service. 

Roadside Mechanic Services

You can also provide some roadside mechanic services, such as tire delivery and installation, engine diagnostics, and repair. Some service providers also offer maintenance and sheet metal work. 

Accident Scene Management Facility

This is a specialized service that dispatch pegs at the top of the priority list. If you’re looking to provide this service, you’ll need to give an expedited ETA. Then, be ready to get the vehicle and take it to the repair facility. 

Secondary Tows 

This service involves delivering vehicles from impound or storage to a body shop. In some cases, the service provider will need to pay to get the vehicle, which Urgently will reimburse after completing the service.

How Much Can You Make With Urgently?

Urgently service providers earn an average of $13 to $19 per hour.

Urgently Reviews: is Urgently Legit?

Urgently is a legit platform for people looking for roadside assistance and towing services. It’s also decent gig work if you’re good with tools and can offer services in your free time. 

Review SiteReview Score
Apple App Store1.6

Employee reviews for Urgently at gave it an average of 2.6 ratings. Some of the things service providers like about Urgently is that they provide good training and are a cool place to work as it has a laid-back culture. 

On the other hand, others find that Urgently can do better in some areas. Users of the Urgently Technician app gave it a 1.6 average rating on the Apple App Store. Some of the issues users posted on the platform are app glitches and bugs. 

Others have complaints about the payment withdrawals as it took them 3 weeks to get their money. There are also users requesting to get the old app back instead.  

Who is Urgently Best for?

Urgently is an ideal app for people looking for gig-type jobs. Here, you can put your automotive skills to use and help people get back on the road. You also have the choice of whether to work part-time or full-time. 

Urgently Benefits: What Does Urgently Offer?

With Urgently, you can enjoy the following benefits:

Real-Time Job Updates

Through its mobile app, you can get real-time updates for available jobs. Depending on your availability, you can also use the app to accept jobs. 

You can provide your customer with real-time updates, such as if you’re on your way, on-site, or have completed the job. 

Quick Payment Schemes

According to their website, Urgently sends payment digitally, straight to the service providers’ bank accounts.

Paperless Payments

Although you’ll be providing services, you don’t need to worry about giving out paper invoices to your customers. The app generates digital invoices for you, as well as accepts payments.

Minimal Hassle

In case you decline a job, Urgently will not charge you any fees. There are also no fees for anything when you join the company as a service provider. 

Freedom to Choose Work Schedule

The best thing about working with Urgently is that you have the freedom to choose your work schedule. This means that you can take it as a full-time, work for yourself job to maximize your income. 

Additionally, you can also keep a different day job and be an Urgently service provider in your extra time. Having this gig job from home can significantly increase your overall income. 

Urgently Requirements

To sign up as a service provider for Urgently, you’ll need to have at least the following:

  • Valid driver’s license
  • Valid personal auto insurance
  • Smartphone for the Urgently Technician app
  • A reliable vehicle

Urgently Costs to Consider

Like other gig jobs online, working as an Urgently service provider requires some costs to consider. To start, you’ll be driving to and from your job assignment. That means you’ll need to use your own car and pay for related expenses, like gas and insurance. 

Depending on the service you want to offer, you’ll also need to pay for the tools and equipment you’ll use. 

Urgently Payout Terms and Options?

Urgently supports digital payment channels, so you’ll get paid as soon as the job is completed. In some cases, such as through direct deposits, payments can take up to 3 weeks. 

What Are the Urgently Pros & Cons?

Urgently Pros

  • Work on your preferred time
  • No fees when you reject a job
  • Simple and easy-to-use app
  • Plenty of support options

Urgently Cons

  • Limited information for interested service providers
  • Can take up to 3 weeks to get paid

How Good is Urgently Support and Knowledge Base?

Urgently offers support through several channels. Service providers can talk to their support team by sending an email to 

Another option to contact them is through their social media pages, like: 

Their website also has a blog feature where you can find various vehicle-related articles. Unfortunately, the website has no Help Center or Frequently Asked Question page, so information for interested service providers is limited.  

Urgently Review Verdict: is Urgently Worth it?

Urgently is one of the best platforms enabling you to get gigs and earn a side income. It’s a roadside assistance and towing services provider that lets you earn an average of $13 to $19 per hour.

What’s best, you can choose your own schedule and work as much as you want.

How to Start Earning With Urgently?

To start earning with Urgently, you’ll need to apply through their website. Like other on-demand jobs and gigs, Urgently will ask for your contact information and address. 

On the sign-up page, you’ll need to enter the following:

  • First and last name
  • Job title
  • Phone number
  • Email address
  • Billing address

From there, you’ll need to tick the boxes next to the services you want to offer. Some of your choices are Road-Only Services, Light Duty Towing, Dedicated Motorcycle Towing, and Vehicle Release Management. 

You’ll need to complete the W9 form and mail or fax it to Urgently. Suppose you have your EIN. In that case, you can also provide that on the online form. 

Urgently also requires all service providers to undergo background checking. Lastly, you’ll need to submit proof of insurance that can cover the service you want to offer.

After sending your application, Urgently will review them and send you an email once they approve it. You can download the Urgently Technician app on Google Play Store or Apple App Store to start getting jobs. 

Sites Like Urgently

Logo urgently logo doordash logo grubhub logo gopuff logo
Pay per hourUp to $19$25/hr$12/hrUp to $21/hr
ScheduleFlexibleSelf-selectedSchedule blocksSelf-selected
Best forRoadside gigsFood deliveryFood deliveryFood delivery

Urgently vs. DoorDash

DoorDash Summary

  • Choose your own flexible working hours
  • Earn up to $25 per hour + tips
  • Get $150 when you refer a friend to join
  • You get to keep 100% of all tips

Urgently and DoorDash both offer opportunities for people to work on their own time. As such, these platforms can help maximize their income potential, letting them work long hours. 

Like Urgently, DoorDash is also one of the best gig job apps these days, letting you accept assignments right on your smartphone. However, the two differ significantly in the services they offer, with DoorDash drivers providing food delivery services. 

Urgently vs. GrubHub

GrubHub Summary

  • High average earnings of $12 per hour
  • Instant cash out for your earnings
  • Earn more from tips and peak periods
  • Deliver with car, bike, scooter, motorcycle

GrubHub is another platform worth considering if you want to know where to find gig jobs. Similar to Urgently, you can apply online and accept jobs on your preferred schedule with GrubHub.

But, the services GrubHub offers are more related to DoorDash than Urgently, as GrubHub and DoorDash are for food deliveries. 

Urgently vs. GoPuff

GoPuff Summary

  • Potential to earn up to $21 per hour
  • Additional ways to earn extra cash
  • Good side hustle even with a full-time job
  • Work as much or as little as you want

GoPuff is one of the alternatives to Urgently as it allows you to be an independent service provider. Although the services these platforms offer are different, these can still be high-paying gigs if you manage your work schedule well. 

Other Sites Like Urgently

Urgently FAQs

What is Urgently?

Through its platform, Urgently aims to provide the safest, quickest, and most innovative solutions in roadside assistance. As such, the company has an annual revenue of around $5 to $10 million. 

Urgently has also become a recipient of the following awards:

  • America’s Fastest-Growing Companies of 2021, 10th place
  • in Forbes’ List of America’s Best Startup Employers of 2021
  • AutoTech Breakthrough Awards: Connected Car Innovation of the Year 2020
  • Inc. 5000 List of Fastest-Growing Private Companies in America, 12th place

Who founded Urgently?

Urgently was founded by Surendra Goel, Luke Kathol, and Chris Spanos. 

When was Urgently roadside assistance established?

Urgently roadside assistance was established on January 1, 2013.

What is the Urgently app?

It’s an app where users can request roadside assistance and towing services. 

How quickly did Urgently grow?

Urgently grew by 11,623.77% in 2019, making it the 6th fastest growing in the United States according to Deloitte’s Technology Fast 500™. 

Where is Urgently headquarters?

Urgently headquarters are located in Vienna, Virginia.

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Kate Starr


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