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Shiftsmart Review 2023 – How Much Can You Make?

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Shiftsmart Review

shiftsmart logo

The Shiftsmart app enables you to look for gig jobs online. From creating an account to applying to choosing shifts, you can practically do everything on your phone. After getting approved on the platform, you can start getting various gigs and earn around $10 to $20 per hour. If you need to use other equipment, Shiftsmart also ensures you’ll have enough training resources to do your job.

Safe & Legit

Earning Potential

Flexible Schedule

Payout Process


  • Offers gig jobs from home
  • User-friendly app
  • Quick signup process
  • Has an instant payment feature


  • Limited payment options
  • Limited to no shifts in some areas

Jump to: Full Review

Compare to Other Gig Economy Jobs


DoorDash logo

Earn $25 per hour plus keep 100% of your tips (4000 cities in USA)

You can use any mode of transportation: your car, bicycle or motorcycle

You have the freedom to pick and choose which orders you want to accept


GoPuff logo

Experienced delivery drivers can earn up to $21 per hour ($13 on average)

Choose when you want to work based on your schedule in 1000 cities

Delivery snacks, drinks, grocery, quick meals, cleaning supplies and more


Grubhub logo

Make around $12 per hour + tips and create your own flexible schedule

No resume, interview or delivery experience required, and no dress code

Cash your earnings out up to $500 a day (free for Chase Bank customers)

How Does Shiftsmart Work?

Shiftsmart is an online marketplace for jobs, where entrepreneurs post available positions and people can send their applications. Launched in 2015 in San Francisco, the company aims to increase every worker’s quality of life, empowering them to find more work. 

As a gig worker website, Shiftsmart works quite simple for people looking for jobs online. You only need to download the app to your smartphone and sign up using your email address and phone number. 

From there, you’ll need to follow some steps to complete your profile. Once done, you can finally scroll through available jobs on the platform. Some of the work opportunities you can apply for are the following:

Remote Call Center

Here, you can work either as a guest care agent or a survey taker. Guest care agents provide customer support by answering queries through phone calls. Meanwhile, survey takers provide opinions on products and services through phone surveys. 

In-Person Roles

For this job niche, you can work as a Store Associate, Tech Product Tester, or Retail Auditor. 

Delivery Services

In this option, you can apply for jobs that allow you to be a local courier. You’ll be delivering packages within your community for various businesses. 

Once you apply for a job in the app, you’ll see the onboarding page to guide you on your next steps. Besides the job description, you’ll also have access to virtual training to get you ready for the job. 

Some jobs and high-paying gigs might also require background checks. Although you generally don’t need to pay for that, it’s crucial to provide your consent. 

After completing the onboarding process, you can select the shift you want to work in and start working. Payments usually come within 24 to 72 hours after completing your shift. 

You’ll see on the app once your earnings are available and you can opt to cash them out to your bank account.

How Much Can You Make With Shiftsmart?

How much you can make with Shiftsmart depends on the job you’re completing. But in general, hourly rates go between $10 to $20. 

Shiftsmart Reviews: Is Shiftsmart Legit?

Shiftsmart is a legit platform to look for on-demand jobs and gigs online. It has a 3.0 rating at Trustpilot, with mixed reviews from its users. Meanwhile, the Shiftsmart Partner app received a 3.9 rating in Google Play Store, with more than 8,000 reviews. 

In Apple App Store, the app has a 4.5 rating from over 9,700 reviews. 

Review SiteReview Score
Apple App Store4.5
Google Play Store3.9

According to these reviews, users liked that they can get paid right away and that the app is easy to use. Others were also impressed that they can get jobs on the platform. 

In contrast, some users had issues with the app being glitchy and requiring several restarts before they could see available shifts. Few users had complaints about Shiftsmart being unavailable in their area.  

Who Is Shiftsmart Best for?

Shiftsmart is one of the best gig jobs apps for people in need of extra cash. The quick onboarding process assures you’ll get work sooner, rather than later. It’s also a great place to explore different job roles and learn new skills.  

Shiftsmart Benefits: What Does Shiftsmart Offer?

Working with Shiftsmart means getting the following benefits

Control Over Your Work Schedule

Working a gig economy job through Shiftsmart lets you take control of your work schedule. After signing up and creating your profile, you can choose jobs based on your preferred working hours. 

Some jobs allow you to work as much as you can, increasing your earning potential. If you’re aiming for work-life balance, you can also apply to gigs where you can work minimal hours. 

Find Multiple Shifts Nearby

The app works seamlessly with smartphones, letting you connect it to location services. By doing this, you can find multiple shifts nearby and send your applications on time. This is a great feature especially if you’re looking to plan your work week. 

The Shiftsmart Partner App

The Shiftsmart Partner app is a powerful and innovative tool that lets you find jobs in selected locations. It’s an all-in-one technology that allows you to create your profile, apply for jobs, and select shifts. 

You’ll also need to use the app to sign in and out of your shift. This allows your employer to monitor your work and process payroll. The app also reflects all earnings from your shifts and provides you the option to cash those out instantly. 

Shiftsmart Requirements

To start working with Shiftsmart, make sure you meet the following requirements:

  • Be at least 18 years old
  • Be legally allowed to work in the United States
  • Have a smartphone for work
  • Be fluent in the English language
  • Have access to a computer if working for remote jobs
  • Have a strong internet connection if working for remote jobs
  • Follow the reliability standards based on the role or project

Note that each role or project might have additional requirements besides these. So, make sure to check those before submitting your application. 

Shiftsmart Costs to Consider

At Shiftsmart, you’ll be working as an independent contractor. That means you’ll be shouldering related costs to do your job. For example, working as a remote guest care agent requires the use of computer equipment and an internet connection. In that case, you’ll be the one providing for that. 

Additionally, independent contractors also have the responsibility to file and pay their taxes. You will receive 1099 from Shiftsmart if you earn more than $650 annually.  

Shiftsmart Payout Terms and Options?

Shiftsmart sends out payments within 1 to 3 business days from completing your shift. In some cases, it can take up to 5 business days. 

Once you see your earnings on the app, you can opt for the Get Paid feature. This option sends your balance to your linked bank account through direct deposit. The money should reflect in your bank account within 30 minutes. 

Suppose you prefer not to pay the Instant Payment service fee of up to $3 per transaction. In that case, you can opt for the standard bank transfer that automatically sends earnings within 2 to 5 business days.  

What Are the Shiftsmart Pros & Cons?

Shiftsmart Pros

  • Offers gig jobs from home
  • User-friendly app
  • Quick signup process
  • Has an instant payment feature

Shiftsmart Cons

  • Limited payment options
  • Some areas have limited to no shifts available 

How Good Is Shiftsmart Support and Knowledge Base?

Shiftsmart has a Help Center on its website where you can find relevant information about signing up, choosing shifts, and getting paid. The articles are organized based on topics, making them easy to browse. 

Some of the how-to articles even include photos. It also has a pretty conspicuous search field. If you ever need to contact their support team, you have three ways to do so. The first is by sending a support request through an online form.

For payment-related concerns, you can send an email to If you prefer to talk to an agent, you can also call them at 855-540-6624. This hotline is open every Monday to Friday, 10 AM to 6 PM EST.  

Shiftsmart Review Verdict: Is Shiftsmart Worth It?

Through its app, Shiftsmart makes it possible for you to look for gig jobs online. From creating an account to applying to choosing shifts, you can practically do everything on your phone. 

After getting approved on the platform, you can start getting various gigs and earn around $10 to $20 per hour. If you need to use other equipment, Shiftsmart also ensures you’ll have enough training resources to do your job well.

While the pay seems reasonable, at the very best, it’s worth checking Shiftsmart for the opportunities it offers. After all, the app is completely free to use. 

How to Start Earning With Shiftsmart?

To start earning with Shiftsmart, you’ll need to download the app first to your smartphone. Once you launch it, it will prompt you to enter your phone number. You can also create an account with your email. 

Once you provide either, tap on Join. The next page will ask for your first and last name, email, and preferred password. After providing this information, make sure to tick the checkbox next to the age confirmation and agreement to terms of service. 

After creating your account, you’ll receive a 6-digit verification code to your mobile number or email address. You’ll need to enter the code on the app to successfully create your account. Once done, you’ll see your account dashboard. 

Sites Like Shiftsmart

Logo shiftsmart logo doordash logo grubhub logo gopuff logo
Pay per hour$10-$20$25$12Up to $21
ScheduleSelf-selectedSelf-selectedSchedule blocksSelf-selected
Best forOnline gigsGrocery deliveryFood deliverySnack delivery

Shiftsmart vs. DoorDash

DoorDash Summary

  • Choose your own flexible working hours
  • Earn up to $25 per hour + tips
  • Get $150 when you refer a friend to join
  • You get to keep 100% of all tips

DoorDash is an app where people can order food and grocery, and have those delivered to their homes. As such, it’s one of the sites like Shiftsmart where you can find gig work as delivery drivers.

Both require you to use apps to look for and accept jobs. You can also process payments right on your phone. The difference is that working for DoorDash incurs greater expenses since you’ll be paying for gas and other vehicle-related expenses. 

Shiftsmart vs. GrubHub

Grubhub Summary

  • High average earnings of up to $15 per hour+tips
  • Instant cash out for your earnings
  • Earn more from tips and peak periods
  • Deliver with car, bike, scooter, motorcycle

Similar to Shiftsmart, GrubHub is another platform that utilizes the power of technology in providing services to its customers. Through its app, people can order food from local restaurants and popular food chains. 

And using the app, you can accept and complete delivery orders. With how it works, however, GrubHub offers a steady flow of income for its partner drivers. But unlike Shiftsmart, the hourly rate at GrubHub tends to be lower. 

Shiftsmart vs. GoPuff

Gopuff Summary

  • Potential to earn up to $21 per hour + tips
  • Additional ways to earn extra cash
  • Good side hustle even with a full-time job
  • Work as much or as little as you want

Another delivery service that uses a mobile app to connect to customers is GoPuff. Here, drivers pick up customer orders from GoPuff’s micro-fulfillment centers. 

You can think of this place as a local warehouse for food and household items listed on the GoPuff app. 

Working as a delivery driver here is one of the best alternatives to Shiftsmart. After all, Shiftsmart also offers local courier service jobs.

Other Sites Like Shiftsmart

Shiftsmart FAQ

What is Shiftsmart?

Shiftsmart also aspires to help workers increase their earnings while having the ability to control their schedules. Since it started, Shiftsmart has helped over 800,000 workers in more than 50 countries. 

Does Shiftsmart pay for training?

Yes, it does, but paid training is only available on selected shifts.

Where is Shiftsmart located?

The Shiftsmart main office is located in New York. 

How long does it take to get paid in Shiftsmart?

Payments usually post on your balance within 24 to 72 hours after completing your shift. 

Who owns Shiftsmart?

Aakash Kumar is the founder and CEO of Shiftsmart. 

Is Shiftsmart real?

Yes, Shiftsmart is a real platform to look for gigs. 

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Kate Starr


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