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Dolly Review 2023 – How Much Can You Make?

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Dolly Review

dolly logo

If you’re looking for gig-type jobs, Dolly is surely worth it to try. You have two options to work with them, as a Helper or a Hands. Either way, you can choose your work hours and how long you’re willing to clock in. Moreover, Dolly offers attractive compensation, including 100% of tips from your customers. On average, you can expect to make up to $40 per hour.

Safe & Legit

Earning Potential

Flexible Schedule

Payout Process


  • Flexible work schedule
  • Keep all your tips
  • Work without using your own vehicle
  • Provides OAI coverage to Helpers and Hands


  • Limited job availability in some locations
  • Background checks can take up to 10 days

Jump to: Full Review

Compare to Other Gig Economy Jobs


DoorDash logo

Earn $25 per hour plus keep 100% of your tips (4000 cities in USA)

You can use any mode of transportation: your car, bicycle or motorcycle

You have the freedom to pick and choose which orders you want to accept


GoPuff logo

Experienced delivery drivers can earn up to $21 per hour ($13 on average)

Choose when you want to work based on your schedule in 1000 cities

Delivery snacks, drinks, grocery, quick meals, cleaning supplies and more


Grubhub logo

Make around $12 per hour + tips and create your own flexible schedule

No resume, interview or delivery experience required, and no dress code

Cash your earnings out up to $500 a day (free for Chase Bank customers)

How Does Dolly Work?

Dolly is an on-demand delivery service launched in 2013 in Chicago, United States. It aims to provide choices to customers, catering to varied preferences in the delivery experience. 

Additionally, Dolly looks to optimize deliveries for convenience, safety, and affordability.  

Since Dolly offers on-demand delivery services, this platform caters to individuals, retailers, and people looking for jobs. For individuals and retailers, Dolly has delivery and moving services they can book depending on their needs. 

Some of the services people and businesses can book on Dolly are the following: 

  • Retail store deliveries
  • Labor only moves
  • Apartment moves
  • Online marketplace pickup and deliveries
  • Junk removal
  • Contactless deliveries
  • Item assembly
  • On-demand, same-day delivery
  • Bulk or small item delivery

Additionally, you can also use Dolly to earn some cash. By signing up to become their Helper, Dolly lets you use your own vehicle to work whenever you want. If you rather not use your car, you can still work at Dolly as a Hands. 

Both options allow you to earn at least $25 per hour and pick the times you want to work. This is also an excellent opportunity if you’re looking for some part-time work outside your day job.

How Much You Can Make With Dolly?

According to its website, you can make $40 or more per hour by working as a Helper. Meanwhile, a Dolly Hands earns around $25 or more per hour. 

Who is Dolly Best for?

Considering the services it offers, Dolly is ideal for people looking for flexible work schedules and high earning potential. 

Dolly Benefits: What Does Dolly Offer?

High Payouts

Working at Dolly lets you earn as much as you can since you’ll be choosing the hours to work. Additionally, Dolly lets you keep 100% of your tips. 

Flexible Schedule

Helpers and Hands at Dolly can choose the hours they want to work in. That means you can work as little as you want or as long as you can for better earnings. 

Start a Delivery Business

Working with Dolly means you’ll be an independent contractor, letting grow your business however you want. You’ll receive live notifications when Dolly’s services are in need in your location and you can take those orders whenever you prefer. 

Extend your Social Network

You can extend your social and business network with Dolly since you’ll get matched with different Hands and Helpers from time to time. You can also add friends on the platform and choose a schedule to work together. 

Dolly Requirements

To join Dolly, you must meet the following requirements:

Be at least 21 years oldBe at least 18 years old
Have a valid driver’s licenseHave a valid driver’s license
Have an insured vehicleHave a vehicle to get to and from Dolly locations
The vehicle must be a pickup truck, cargo van, or box van of the 2000 model at the earliestOwn a smartphone
Own a smartphonePass a background check
Pass background checksCan lift and carry at least 75 lbs
Can carry at least 75lbs

Dolly Costs to Consider

You’ll be using your own vehicle when you work with Dolly as Helper. This means you’ll be shouldering gas costs, toll and parking fees, maintenance and repair fees, and insurance. 

Meanwhile, Hands-only needs their vehicles to go to a Dolly location. But quite similarly, they will also cover all costs related to getting to their job site. 

Dolly Payout Terms and Options?

As mentioned in the Dolly requirements section, you’ll need a PayPal account to work as a Helper or Hands. It’s because the company sends out payments through PayPal, which you will get twice a week. To be specific, here’s the payment schedule:

Work completed on these daysPayout day
Monday to WednesdayEvery Friday
Thursday to SundayEvery Tuesday

Dolly Reviews: is Dolly Legit?

Dolly is a legit company that offers delivery services to individuals and businesses. It’s also one of the best gig job apps, at least according to Indeed users that gave it a 5-star rating. 

On the other hand, Dolly received a rather abysmal rating at the Better Business Bureau or BBB, at 1.06. Dolly customers at Trustpilot gave it an average rating of 2.9.

Review SiteReview Score
Better Business Bureau1.06

Some of the compliments Dolly received from its Hands and Helpers are about how they enjoy working in the company since they get to visit different locations. Others, on the other hand, like that Dolly offers work flexibility and a streamlined app. 

However, note that these ratings and reviews reflect the sentiments of the customers rather than Helpers and Hands. Some of them encountered issues and problems with their bookings canceling and having no delivery service when they needed them.  

What Are the Dolly Pros & Cons?

Dolly Pros

  • Flexible work schedule
  • Keep all your tips
  • Work without using your own vehicle
  • Provides OAI coverage to Helpers and Hands

Dolly Cons

  • Limited job availability in some locations
  • Background checks can take up to 10 days

How Good is Dolly Support and Knowledge Base?

When it comes to Helper support, you’ll get a decent one from Dolly. For most issues and concerns, you can reach them through the Support page by filling out the contact form. You’ll need to provide the phone number and email linked to your Dolly account.

On the online form, you have the option to have them contact you through email or text message. Just note that support is only available between 8 AM to 10 PM (CT). You can also send them an email at

Since the support team is available for limited hours, you might want to check the support page for answers to your queries. You can find here a knowledge base that specifies the application and onboarding processes.

Suppose you’re looking for specific topics, rather than general ones. In that case, you can use the search field to look for articles based on related keywords. 

Dolly Review Verdict: s Dolly Worth it?

If you’re looking for gig-type jobs, Dolly is surely worth it to try. You have two options to work with them, as a Helper or a Hands. Either way, you can choose your work hours and how long you’re willing to clock in.

Moreover, Dolly offers attractive compensation, including 100% of tips from your customers. On average, you can expect to make up to $40 per hour.

How to Start Earning With Dolly?

Here are the steps to start in one of the highest-paying gig jobs. 

Step 1: Online Application

To send your application to Dolly, just go to their website and choose whether you want to be a Helper or Hands. From there, just click on the red Apply button. 

You’ll also need to send the following documents for authentication and verification:

  • Driver’s license validated with a selfie
  • Vehicle insurance if you’re applying as Helper
  • Proof of vehicle for Helpers

Step 2: Background Checks

Dolly will conduct background checks through a third-party provider called Checkr. For Helper applicants, Dolly also does an MVR check. 

Step 3: Onboarding and Training

Once you pass the document verification and background checks, you can proceed with onboarding and training at Dolly. Here, you’ll learn about the expectations of your job and how to be great at it. 

There is also training on the following to help you gain more skills and level up in your job:

  • Dolly App
  • Best Practices
  • Anti-Discrimination Policies
  • Dolly Do’s and Don’ts

Step 4: Download the App and Start Working

After completing the application process, make sure to download the latest version of the Dolly App to your smartphone. Here, you can view available gigs or Dollys and request them to start your schedule. 

In case the Dolly needs two persons, you’ll need to meet another Helper. Once you get to the Dolly location, don’t forget to swap the schedule in your app. After completing your work, swipe the Dolly schedule in the app again to stop. 

From there, payment comes to your PayPal account, following the payment schedule. 

Sites Like Dolly

Logo dolly logo doordash logo grubhub logo gopuff logo
Pay per hourUp to $40/hr$25/hr$12/hrUp to $21/hr
ScheduleFlexibleSelf-selectedSchedule blocksSelf-selected
Best forMoving gigsFood deliveryFood deliveryFood delivery

Dolly vs. DoorDash

DoorDash Summary

  • Choose your own flexible working hours
  • Earn up to $25 per hour + tips
  • Get $150 when you refer a friend to join
  • You get to keep 100% of all tips

The internet can be a helpful tool if you’re looking for a gig job from home. Both Dolly and DoorDash are some of the jobs you can find online even though these are not work-from-home jobs. 

Yet, just imagine the convenience of not driving around the city to job hunt.

For both companies, you can send your applications online. As for onboarding, you’ll also need not go anywhere as DoorDash will send you everything you need to start working. 

But quite noticeably is the pay difference, with Dolly offering a higher hourly rate. 

Dolly vs. GrubHub

GrubHub Summary

  • High average earnings of $12 per hour
  • Instant cash out for your earnings
  • Earn more from tips and peak periods
  • Deliver with car, bike, scooter, motorcycle

Similar to Dolly, GrubHub is a delivery service, but for food and grocery items. It’s also one of the gig jobs online that lets you complete your application without needing to submit documents in person.

While the application process at GrubHub is as easy as it’s with Dolly, the latter offers significantly higher pay rates. 

Dolly vs. GoPuff

GoPuff Summary

  • Potential to earn up to $21 per hour
  • Additional ways to earn extra cash
  • Good side hustle even with a full-time job
  • Work as much or as little as you want

GoPuff is one of the best alternatives to Dolly, that is if you’re looking for work for yourself jobs. You can be a delivery driver for GoPuff and work on your preferred schedule. 

But compared to Dolly’s Hands, you can only work with GoPuff if you use your own vehicle.

Other Sites Like Dolly

Dolly FAQs

What is Dolly?

Since the company started, Dolly has reached 45 cities in the country and has become one of the 100 companies listed in the a16z Marketplace. This ranking consists of the largest private companies and customer-facing marketplace startups. 

Can you make good money with Dolly?

Yes, you can make good money with Dolly as top Helpers here earn over $1,000 per week. 

Can I tip on the Dolly app?

Yes, customers can tip Helpers on the app. They can also give tips by cash in person.  

How long will it take to get activated after I apply?

The application process usually takes around 5 to 10 days. 

Are Dolly movers insured?

Yes, Dolly movers are insured with commercial liability insurance and the Damage Protection Program. 

Is Dolly available in DC?

Yes, it’s currently available in Washington DC, along with 45 cities in the country. 

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Kate Starr


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