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10 Platforms to Find Call Center Jobs
Indeed
Indeed is a popular job search website that aggregates a large number of work opportunities from company career pages and paid job listings. At any time, you can find around 3 million active jobs listed on the Indeed platform. This includes call center jobs from home.
When you’re searching for work, it’s remarkably easy to create your online resume on Indeed. An employer that’s interested in your skillset can contact you directly via the platform. Alternatively, you can search through the open job listings using a handy mobile app. Indeed is less popular than other options such as ZipRecruiter and Google Jobs. But it is still relevant and it features a useful career section.
CallCenterJobs.com
As the name suggests, Call Center Jobs.com is one of the primary sources of call center jobs online today. The platform matches employers with workers using a number of powerful search features, including Google Maps, to find opportunities in your local area.
If you’re looking for call center work, you can look at reviews of potential employers and research the kind of work they perform.
It’s possible to browse open positions using a number of different platforms, including:
- Glassdoor,
- LinkedIn,
- Indeed
- Individual company websites.
If you can’t find the job you want, you can join the talent community. This allows employers to consider you for a future hire later.
FlexJobs
FlexJobs Summary
- Jobs in over 50 categories available
- Members get exclusive deals and discounts
- All jobs are guaranteed to be legit
- Get access to 4 job search resources
FlexJobs is a fantastic job search site for any person looking for a remote working opportunity. This includes work from home call center jobs. There are plenty of active job listings on the platform.
Each working opportunity is thoroughly researched before including on the site. However, this is a paid for site, with weekly, monthly, quarterly, and annual billings.
The best deal is the annual membership, which costs only $49.95. It should be easy to recoup your investment if you’re actively looking for work on the site.
ZipRecruiter
ZipRecruiter Summary
- Top-rated app and job search engine
- Simple, 1-tap job application process
- Over 30 different job categories
- More than 7.5 million jobs posted each day
ZipRecruiter is now one of the best known job search sites due to extensive advertising via direct mail, radio, and TV spots. At any one time, you can find over 5 million active job listings, including many call center positions.
Many job hunters and companies love the ZipRecruiter site, and it has an excellent reputation online. The platform has a clean and functional mobile app, it’s easy to create a resume, and you can get an alert when a potential employer is looking at it.
GlassDoor
Glassdoor is one of the premier job search websites in use today. More than 1 million employers are using the platform regularly. Every potential employer has a review section that has content from employees and ex-employees. As you can imagine, some people do bear grudges at a former employer, but Glassdoor doesn’t remove any review, and they leave it up to you to read the content and make your own decisions.
Glassdoor has an app that works on your favorite mobile device. You can always find jobs in the job search section of the site. This platform is a great resource for anyone seeking work, and there are many jobs that you won’t find listed anywhere else.
Simply Hired
Simplyhired aggregates job listings from four main sources.
They are:
- Job boards,
- General web listings,
- Company career pages
- Niche job listing sites.
At any one time, Simplyhired may list jobs from approximately 70,000 employers, in 12 languages, located in 24 nations!
Many employers enjoy using Simplyhired because a job listing created on the site is listed on a further 100 jobs sites to improve visibility.
Simplyhired also has a really useful section for job hunters. There is advice on subjects, such as writing a compelling resume, cover letters and getting a job interview.
SnagaJob
Snagajob is a smaller job searching engine. But it’s a popular choice because you can browse open job listings without needing to create a profile. Despite this feature, it’s a good idea to create your own profile to generate some interest from potential employers.
Around 500,000 active jobs listings are added to the platform each month. There are always many different types of work available. Like all the best job search sites, you can narrow your search using keywords and your location.
LinkedIn is a great platform for anyone that wants to build a business profile and network with potential employers and clients. This is a highly visible site, but many people are unaware that there is a searchable job list section.
Creating your own LinkedIn profile is simple. Be descriptive, include a professional grade photo, and detail your skills and knowledge. Many people have built a profitable career using LinkedIn. However, this platform only rewards people that make an effort to get the best out of the site.
FiveStar Call Centers
Five Star Call Centers is a company located in Sioux Falls. They over 35 years of experience in call center outsourcing. The Five Star team is well known for its recruiting, training, and service. This makes it a popular choice for many companies.
If you’re looking for a call center job, it’s well worth paying Five Star a visit and see what they have to offer. FiveStar has five hubs to provide call center services.
They are:
- Sioux Falls,
- North Sioux City,
- Wichita,
- Tulsa
- Fargo.
Walmart
Walmart is one of the biggest retailers in the world. It’s estimated that the company has 260 million shoppers per week. As you might imagine, the sheer volume of the generated sales creates a huge demand for call center support. Walmart stocks a wide variety of products and customer service is essential.
The Walmart call centers deal with customer questions and supply relevant information to help the customer. This is demanding work. The customer care executive needs to be calm and keep a level head to help a customer to solve their problem. A great deal of call center work requires you to work under pressure. Prioritizing tasks as you make your way through the day is the key to success in this role. If you’re interested in trying call center work, visit Walmart and you’re likely to find job openings.
What Are Call Centers?
Call centers are an integral component of a company’s customer service.
This creates a tremendous variety of call center jobs, as an effective call center requires administrators, call takers, operations managers, human resources personnel, and others. If the idea of working in a call center appeals to you, here, I will delve into call center jobs to help you find your ideal opportunity.
Call centers are a key part of any modern business. They deal with sales, research, and customer service. A call center is typically used to redirect a call to a specific office that deals with a certain type of query, such as:
- Technical support,
- Sales information
- Other types of customer support.
This can be a rewarding role; if you have a great phone manner, you like helping people, and the occasional angry caller does not phase you.
Most of the people that work in a call center are customer service or customer care executives. These people must receive or make calls to customers to assist them with their inquiries or solve a support related issue. The work can be quite varied; one day, you may be informing a customer about a new product or service. On another day, you may be tracking and solving an open support case.
Is a Call Center a Good Career?
A modern call center is a very fast paced environment. New people that are not cut out for this kind of role are often identified quickly. However, if you enjoy this type of work, a call center can be a great place to build a career in customer service.
Many call centers have junior positions. So, you can apply even if you don’t have previous experience. This means that if you have a decent resume and a successful interview, you could land your first job within weeks.
How Much Does a Call Center Job Pay?
The average salary for a call center worker is around $11 up to $13 per hour.
Pros and Cons of a Career in Call Centers
Like any career, call center work has a number of pros and cons to consider. They are:
Pros
- Plenty of vacancies due to a high turnover in staff
- Always opportunities for advancement if you put the time in
- Not specific qualifications are required
- The working hours are flexible
- This is a great role if you enjoy problem solving
- This is an ideal fit if you need to work alongside your studies
Cons
- The working hours can be long
- Many companies need to cover night shift work
- Dealing with abusive callers can be stressful
- Jobs can be lost to computerized or automated services
How Do I Get a Job in a Call Center Company?
Getting a job in a call center company or working in this role from home requires a certain skill set that many people don’t possess. After all, you need to have a great phone manner, plenty of patience, and good problem solving skills. If you have these qualities, you may find a call center job to be an ideal fit, but you still need to get through the interview. As you might expect, most call centers will conduct an interview in-person or online. Here are a few tips that will help you to get hire for call center work:
Be Smart and Professional
Turn up at the interview on time and make some effort to look professional. Many people that take a video interview at home make the mistake of dressing down because they think it doesn’t matter. After all, you will be working on the phone, so why do you need to look smart? This is the wrong attitude, and a potential employer will expect you to make an effort for an in-person and online interview.
Research the Position
Every company recruiter loves interviewing a person that has done their research. If you’ve gone to the trouble to find out what the call center does, this will demonstrate that you are genuinely interested in the job. It will also help you as a job hunter to filter out companies that you don’t want to work with.
Be Genuine
If you really have the demeanor and skills to work at a call center this will be obvious. There’s no point in pretending to be someone else, and it’s always a good idea to be yourself. Some things can be taught, but if you’re not right for a call center job, it’s better to find out now.
Pay Attention
The recruiter will want to learn more about you, but they will also impart a great deal of information too. Pay attention to what they are saying, don’t be afraid to take notes and ask questions when prompted. If you’ve done your research, you may know a lot about the company already, but it’s always a great idea to learn more.
Be Calm and Optimistic
Many job hunters concern themselves about “trick” questions during interviews and try to anticipate what may be asked ahead of time. It’s impossible to know what every recruiter wants to ask outside general information. So, it’s better to adopt a calm and optimistic approach and naturally react to any questions asked. This is a great way to display confidence, and it demonstrates that you don’t have an ulterior motive.