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BetterHelp Review 2022: Is BetterHelp Worth it for Therapists?

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Betterhelp Review

betterhelp logo

If you’re a licensed therapist looking for a platform that can provide you clients and allow you to have a flexible schedule, BetterHelp can be an excellent option. The most attractive thing about BetterHelp is that you’re not its employee but an independent contractor providing counseling services. But this doesn’t restrain you from getting medical benefits. In addition, having an opportunity to set your own work schedule and work from anywhere in the world is the biggest convenience for many.

Legit & Safe

Earning Potential

Flexible Schedule

Payout Process

Pros

  • Time and location flexibility
  • No minimum or maximum amount of clients on caseload
  • Medical insurance
  • Focus on therapy and forget the customer acquisition and paperwork

Cons

  • Relatively low pay
  • You have to pay your own taxes

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What is BetterHelp?


BetterHelp is an online platform providing direct-to-customer access to mental health services. Customers can get therapy and counseling services through web-based interaction and phone and text communication.

Founded in 2013, BetterHelp is headquartered in California, US. The company currently recruits more than 22,000 therapists providing counseling sessions to almost 2 million clients worldwide.

BetterHelp’s mission is to make professional therapy accessible, affordable, and convenient for anyone struggling with life challenges.

How Does BetterHelp Work for Counselors?


The way BetterHelp works for counselors is pretty straightforward. Once you’ve become a BetterHelp Counselor, you’ll be able to choose your schedule and work as many hours as you’d like per week.

When it comes to counseling sessions, there are a few different ways you can communicate with your clients. 

Types of BetterHelp therapy sessions:

  • Chat room
  • Live chat
  • Phone session
  • Live video session

Note that as a counselor, you’re not a BetterHelp employee but an independent provider.

Why Should You Work with BetterHelp?


Working with BetterHelp comes with multiple benefits, such as:

  • Reliable income – BetterHelp can be your main or additional source of income (you choose). More than 10,000 people who are looking for a therapist sign up on BetterHelp each day, ensuring reliable income opportunities for you.
  • Health benefits – taking a full caseload with BetterHelp, you’ll get health benefits covering health, dental, and vision benefits.
  • Focus on therapy – since BetterHelp provides you the clients, all you need to focus on is therapy, not on customer acquisition or paperwork.
  • Flexible schedule – working with BetterHelp, you can choose your own schedule and work from the comfort of your home.

How Much Money Can You Make as a BetterHelp Counselor?


How much money you can make as a BetterHelp counselor depends on how many hours you choose to work each week.

In general, your annual earnings can range from $7,800 as a part-time counselor to $136,500 as a full-time counselor per year.

Let’s review your earning potential based on your workload:

Hours per WeekEstimated Annual Earnings
5 – 9$7,500 – $15,800
10 – 14$16,900 – $25,220
15 – 19$27,300 – $36,600
20 – 24$39,000 – $49,000
25 – 29$52,000 – $63,440
30 – 34$66,300 – $78,780
35 – 39$81,900 – $96,460
40 – 44$100,100 – $114,660
45 – 50$118,300 – $136,500

Requirements to Become a BetterHelp Counselor


Here’s the list of requirements you need to meet to become a BetterHelp counselor:

  • Be licensed by a State Board (e.g., LCSW, LMFT, LPC, PsyD, or similar credentials)
  • Have experience in therapy for adults, couples, and/or teens
  • Have excellent writing skills
  • Be currently residing in the US
  • Have a reliable internet connection

How to Become a BetterHelp Counselor?


Joining BetterHelp as a counselor is a straightforward process. Let’s go through it step-by-step.

Step 1: Sign Up

First, go to the BetterHelp website and click the ‘Get Started’ button. Once you do that, you’ll be required to answer a few questions, including:

  1. Select your license type
  2. Where do you currently spend most of your time? – e.g., clinic or hospital, private practice, etc.
  3. Why are you interested in BetterHelp?
  4. How much time do you intend to spend with BetterHelp clients?
  5. Your full name, email address, and state you were licensed in

Step 2: Create Your Account

After you’ve answered the primary qualification questions, it’s time to create your BetterHelp account.

Here, you’ll be required to create a password and provide the following information:

  • Country of residence
  • Mobile phone
  • License number

Step 3: Get Approved & Start Working

Once the BetterHelp recruitment team approves you as a counselor, you can start working immediately. 

Download the BetterHelp app on your iPhone or Android smartphone and log into it to start getting clients.

BetterHelp Counselor Reviews: Is BetterHelp Legit?


BetterHelp reviews score 4.8 out of 5-star rating on App Store and 4.5 on Play Store and Trustpilot. Most of the users on these sites are happy with BetterHelp services.

But BetterHelp counselor reviews are slightly different. BetterHelp counselors ratings total 4.4 out of 5-star ratings on Glassdoor and 3.6 on Indeed

Generally, counselors are happy with the flexibility they have while working as BetterHelp counselors. 

However, most BetterHelp complaints revolve around pay being low. They also report that the caseload is fairly low because the company is recruiting new counselors on an ongoing basis.

Overall, BetterHelp is a legit company and a safe place to work for. 

Pros & Cons of Working as a BetterHelp Counselor


Pros

  • Time and location flexibility
  • No minimum or maximum amount of clients on caseload
  • Medical insurance
  • Focus on therapy and forget the customer acquisition and paperwork

Cons

  • Relatively low pay
  • You have to pay your own taxes

BetterHelp Review Verdict: Is Working as a BetterHelp Counselor Worth it?


If you’re a licensed therapist looking for a platform that can provide you clients and allow you to have a flexible schedule, BetterHelp can be an excellent option.

The most attractive thing about BetterHelp is that you’re not its employee but an independent contractor providing counseling services. But this doesn’t restrain you from getting medical benefits. In addition, having an opportunity to set your own work schedule and work from anywhere in the world is the biggest convenience for many.

All in all, while BetterHelp has room for improvement, it’s still a great platform to find counseling clients.

If, for some reason, you think that BetterHelp isn’t the right option for you, you can consider other sites like BetterHelp below.

BetterHelp Alternatives


PlatformPotential Earnings
BetterHelp$35 per hour
Talkspace$15 – $25 per hour
AmwellN/A
MD Live

BetterHelp vs. Talkspace

Like BetterHelp, Talkspace is an online platform making therapy accessible for people undergoing various life challenges. While both platforms work alike, the main difference between them is the audience they serve. BetterHelp is accessible for anyone with an internet connection. Talkspace is accessible for anyone as well, but it partners with insurance companies that cover counseling fees for employees of large enterprises, such as Humana, Optum, and more.

BetterHelp vs. Amwell

Amwell is one of the largest telehealth companies and BetterHelp competitors when it comes to providing mental health services. But unlike BetterHelp, Amwell focuses on the B2B sector, serving more than 2,000 hospitals and health systems. Amwell connects patients from these hospitals to you – a licensed therapist or counselor. 

BetterHelp vs. MD Live

MD Live is one of the great alternatives to BetterHelp recruiting providers for therapy sessions along with other professionals. The two platforms are very much different from each other; BetterHelp focuses on providing mental health services while MD Live provides a wide variety of medical services.

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BetterHelp Review

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